You may submit a Service Request using go.lbl.gov/tsc-service. All requests must be approved by a Division’s designated Telephone Coordinator or a Manager.
For further information, please call the Telephone Service Center at 486-7997 or x7997. For mobile phone requests please visit our Mobile Services page.
The following phone services may be obtained by sending e-mail to the Telephone Service Center:
- Install new telephones and auxiliary equipment
- Move, change features, extensions or set types of equipment
- Disconnect telephones and auxiliary equipment
- Change user name
- Order headsets or cellular equipment
- Rent conference phones
- Install data jacks (include floor plan as attachment)
- Make any of the following modifications to existing telephone equipment:
- Change number of rings
- Change calling level of access
- Add voicemail to existing extensions
For any of the above services, send email to the Telephone Service Center at tsc@lbl.gov and be sure to include your service charge Project-Activity ID with your request.
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