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Google Docs Phishing Comments
A new phishing tactic has emerged; attackers are using the comments feature of Google Docs to send phishing messages. These attacks are challenging to prevent at the moment since the comment appears to come from Google. Review a real Lab example to understand how to recognize this latest phishing technique. Read more »
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Google Workspace Updates, March 2023
Exciting new changes have recently been announced for Google Workspace. The significant updates will further enhance workflows and save time with repetitive tasks. Product releases include new experiences in the smart canvas and a push to bring state-of-the-art AI capabilities into Google products. Read more »
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Meghan Zodrow, Graphic Designer & Problem Solver
The IT Creative Services group is responsible for providing a comprehensive range of services in visual communications and resources to support Berkeley Lab’s mission. Meghan Zodrow, Graphic Designer, is one of the newest recruits to join the team. Read more »
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CrowdStrike Falcon is the Lab’s New Antivirus Solution
Berkeley Lab IT is pleased to announce CrowdStrike Falcon has replaced Sophos as the Lab’s antivirus software. Sophos Antivirus will be discontinued in July 2023. CrowdStrike is available now from software.lbl.gov. Read more »
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Zoom Rooms Overview
The IT Audio Visual Services group (AV) has standardized Zoom Rooms for public conference rooms around the Lab. Zoom Rooms provide an integrated experience for audio conferencing, wireless screen sharing, and video conferencing. Learn more about best practices and how to get started. Read more »
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Gmail Multi-Send Mode
Multi-send mode for Gmail is a new mass mailing tool to help users send emails to large audiences. Instead of using a separate add-on to send bulk emails, multi-send mode is a built-in option for sending personalized emails and managing mailing lists entirely within the Google Workspace. Read more »
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Safer Web Browsing
This article helps users make safer choices when browsing. It doesn’t cover the entire scope of risks associated with using web browsers, but these are three of the most common risks at the moment. Read more »
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Google Workspace Updates, February 2023
This month, Google announced that Calendar Reminders are migrating to Google Tasks. Learn how to analyze data from Looker with Connected Sheets and other sources. Also coming soon are more smart chips for Sheets and Docs. Read more »
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Security Advisory: Update Apple Devices to Address a New Zero-Day Vulnerability
Apple released a security update for Apple devices on February 13, 2023, regarding CVE-2023-23529. This vulnerability allows an attacker to remotely execute code without your knowledge. The latest security updates include the fix to this issue, and we encourage all users to update all Apple devices as soon as possible. Read more »
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Visible Spectrum: Erin Scharfstein
Meet Erin Scharfstein, an IT Administrator who heads projects such as streamlining the IT hiring processes and running the ScienceIT course program. Erin also co-chairs the All Access ERG which advocates for the needs of those with disabilities. Visible Spectrum is a series to spotlight talented women employees at Berkeley Lab. Read more »
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Hildana Gebrearegawi, IT Intern & Help Desk Specialist
The IT Support Services Internships Program provides technical training and mentorship for local college students. Now approaching one year as an intern, Hildana Gebrearegawi offers a few insights into her experience so far. Read more »

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