AccountsThe IT division provides several types of Accounts as well as support for all aspects of login and account access control including StrongID, LDAP, AD, account names, and related services.
Audio VisualBerkeley Lab's IT AV Services team provides equipment and technical support for onsite events at the Lab. Audio Visual equipment and technical services may be secured by submitting the AV Request Form or by calling 510-486-4357.
Business SystemsThe Business Systems Group (BSG) provides customer-oriented and strategic business systems solutions that contribute to the Lab’s operational efficiencies. BSG’s principal role is to direct and coordinate the implementation/enhancement, integration, and management of the Berkeley Lab’s business systems to ensure they are responsive to the evolving business and information needs of the Laboratory.
Collaboration & Productivity
Creative ServicesThe Creative Services Office (CSO) offers a comprehensive range of services in visual communications and resources to support Berkeley Lab’s mission. CSO is a team of designers, illustrators, web developers, printers, photographers, and videographers, working with Lab divisions and facilities to create compelling materials that enhance the identity of the Berkeley Lab to its constituents, the scientific community, and the general public.
NetworkingNetworking provides Local Area Network (LAN) infrastructure and network connection support services to LBNL staff and research programs throughout the Lab. Wireless and other infrastructure services are also provided.
IP Multicast Support
IP Subnet Addresses at LBNL
LBLnet IP Request
Network Time Protocol
Private (RFC1918) IP Address Assignments at LBL
VPN (Virtual Private Network)
Publications & ProfilesA resource for questions about the LBNL/DOE open access policy.
DOE Open Access Policy: What is it?
DOE Open Access Policy: What Work is Covered?
How Do I Comply With the DOE Open Access Policy?
LBNL Publications Resources and Guides
LBNL Report Numbers
LBNL Reports - Historical
Open Access Journal Information
Open Access Publication Agreements
Publications Contacts by Division
Publications Management Questions?
Publications Statistics at LBNL
Questions about Copyright?
Tools for Data Management at LBNL
Web Profiles at LBNL
Records ManagementRMO provides a number of archiving and records management services, including the transfer, retrieval, and destruction of Laboratory records at no charge to the customer. This service includes consultation, boxing, transporting, processing, and indexing of research and development (R&D) records.
Research LibraryThe Lawrence Berkeley National Laboratory Library is your gateway to personal research services, a collaborative catalog, science databases, electronic journals and books.
Citation Management/Publishing Tools
LBNL Salary Book
VPN (Virtual Private Networks)
ScienceITScience IT is a joint effort of the Lab’s senior management and the IT Division to build and support a comprehensive IT support program to advance scientific research at the Lab. With a focus on the needs of scientists, the program not only provides traditional high performance computing systems and services but is intent on providing a comprehensive portfolio of services including consulting, training, data management planning, cloud computing services, and storage offerings. The goal is to help scientists move past computing barriers so that they can move forward in their research.
Data Management and Storage
High-Performance Computing at Berkeley Lab
HPCS System Updates
Laboratory Research Computing
MyLRC - Lawrencium Account Management System
Scientific Cluster Services
Training and Workshops
Software & LicensingBerkeley Lab IT's Software Licensing coordinates site licenses and volume purchases of specialized software to provide discounted pricing. Volume licenses are negotiated either independently within IT or in coordination with other UC campuses.
Support|ConsultingIT Support Services provides technical support to Berkeley Lab staff and affiliates. The Help Desk is available for support Monday through Friday, 8 a.m. to 5 p.m. (excluding Lab holidays) via phone at 510-486-4357 and responds to IT requests
Telephone ServicesIT Telephone Services provides Berkeley Lab with voice services, voicemail, wireless services and products, and assists with customer voice and data line changes. Request all services directly from Service Now
Billing and Rates
Cellular and Mobility Services and Options
Cellular Coverage Indoors
Cellular Internet, Data Services and Remote Internet
Cellular Phones and Accessories
Cellular Policy and Procedure
Lab and Employee Family Plans and Discounts
Loaner Cellular Phones
Lost or Stolen Phones
WiFi Calling on a Cellular Phone
Desk Phone Options
Ordering Phone Service
User Guides and References
Web ServicesIT offers a number of web hosting, development, and design services. These services supplement services that may be available to Berkeley Lab staff through their Division or Area’s communications team.
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