Please choose from a user guide below. For additional help and support, or to request services, please contact Telephone Services at TSC@lbl.gov or call x7997.
Desk Phones
- Avaya J179 VoIP Desk Phone Quick Reference Guide
- Avaya J179 VoIP Desk Phone User Guide
- Avaya 9404 and 9408 Quick Reference Guide
- Avaya 9408 and 9408 Telephone User Guide
Softphone
Conference Phones
Voicemail – Avaya Messaging
- Avaya Web Access User Guide – A complete user guide to your voicemail web access online
- Avaya Web Access Online Portal – Web link to access your voicemail. You can manage your settings and preferences online through your web browser
- Avaya Messaging Voicemail User Guide – A complete user guide to your voicemail by telephone
- Avaya Messaging Quick Reference – Quick menu keys and tips for telephone access
- Avaya Messaging FAQs – Get quick answers to the questions asked most often
- Avaya Find Me – Watch a video to learn how to set up the Find Me feature, which allows you to choose when callers can reach you live at a phone number of your choice. This can be set up on a schedule you determine and the phone number where you callers are transferred to is known only to you.
Helpful Video Trainings
- Avaya Desk Phone Video Training
- Avaya Workplace Soft Phone Video Training
- Avaya Messaging Voicemail Video Training
Headsets
in the bottom right or navigate to