The IT Help Desk team provides technical computer support for Berkeley Lab.
Chat is the fastest way to contact the IT Help Desk. Click the chat icon on the bottom right corner or visit go.lbl.gov/itchat.
Send an email to email@example.com to initiate a request for support or if assistance is required outside of business hours.
The Help Desk business operations hours are Monday through Friday from 8:00 AM to 5:00 PM (Pacific Time).
Technical guidance for IT Frequently Asked Questions (FAQ) is located at faq.lbl.gov.
Call 510-486-4357 (xHELP) during business hours.
Other Lab Contacts
- Call 9-1-1 for life-threatening emergency 24/7. View the Lab’s Emergency Guide.
- Contact the Site Operations Center 24/7 for any safety or security issue on a Lab site at 510-486-6999, SOC@lbl.gov.
- Contact Site Access for site and building access issues at 510-486-4551, SiteAccess@lbl.gov.
- Visit Transportation & Parking for commute, parking permit, and shuttle information.
Link to this page: it.lbl.gov/help