Event Support

Berkeley Lab AV offers services to help staff effectively manage and host successful events onsite at the Lab, hybrid or in the virtual space. Submit the AV Services form to request event support.

Benefits

On-location support for Berkeley Lab events held on-site only. Experienced staff are available to support the technology needed to host successful events at Berkeley Lab. Schedule a consultation with AV to discuss event requirements and expectations.

Cost & Terms

All AV services are recharged at a flat rate of $150/hr, including staffing for live streaming events (Zoom webinars).

• Hours of Operation: The AV team provides support from Monday – Friday, 8:00 a.m. to 5:00 p.m. PT. We will make our best effort to handle support requests on a case-by-case basis, but we cannot guarantee support availability outside of normal business hours.
• Overtime Charge: Any labor performed outside these hours will incur overtime charges at a rate of $300/hour.
• Rush Charge: AV requests made with less than 48 business hours advance notice will be billed at double time. AV requests made with less than a 2-week advanced notice will be billed at double time. Note: We may not be able to support emergency requests due to existing staff commitments
• Equipment: AV Services does not loan, rent, or sell equipment. Requesters take full responsibility for replacing in-room equipment/property that is damaged/lost/stolen during events.
• AV technician present at the event for setup/breakdown is a minimum charge of 1 hour.
• For events, AV technicians can join 15-30 minutes early and remain connected for the first 15-30 minutes (upon request).
  • Note: Due to staff limitations, AV cannot remain connected for the duration of events.
  • The Help Desk is available during business hours (Mon-Fri, 8:00 a.m. – 5:00 p.m. PT).
  • Chat IT: go.lbl.gov/itchat, email: help@lbl.gov or call: (510) 486-4357 (HELP).