Due to recent changes implemented by HelloSign (now part of Dropbox Sign), the service is no longer accessible through the Google App Launcher, often referred to as the “waffle” menu. Users who previously relied on this quick-access feature will need to adjust their workflow to continue using HelloSign.
To access HelloSign moving forward, go directly to https://app.hellosign.com/account/logIn using any web browser. Upon reaching the login page, enter your LBL email address in the “Email address” field and click “Continue” to proceed. From there, you will be directed through the usual authentication steps to access your HelloSign account and manage your documents.
While this change may add an extra step to the login process, direct access via the HelloSign URL ensures a secure and uninterrupted experience. We recommend bookmarking the login page for easier access in the future. For questions about HelloSign, please see HelloSign FAQs. If the sign issue continues, contact the IT Help Desk for assistance.
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