Since late 1998, the IT Division has worked with local community colleges throughout the Bay Area to employ, train, and mentor student interns. Through the User Support Internship program, many students have gained valuable, real-world IT skills and experience at Berkeley Lab and moved forward to … [Read more...]
IT Training, May-June 2022
IT is offering many new and exciting courses for Berkeley Lab folks! đź“Ś Register for IT Training today to reserve your seat. Excel Data Analysis: Introduction, May 23Python Introduction to Machine Learning, May 24, 26R Data Wrangling and Manipulation: May 24, 26Excel Data Analysis: … [Read more...]
Update Computers for Return to Work
The number one recommendation by IT professionals and Berkeley Lab Cyber Security is to keep computers up-to-date. We strongly encourage running Microsoft or Apple updates on any computers which have been turned off for some time. Computer vulnerabilities are continually emerging and … [Read more...]
Chrome App End of Life Support
For users that use Chrome Apps on Chromebook and other devices, Google will be ending support for Chrome Apps. Google will continue to support Chrome Extensions. If you are an app developer and have any Chrome apps that may need migration, see the Chrome Apps migration site. See the … [Read more...]
Critical Windows Updates Must Be Installed
Berkeley Lab IT has released Microsoft’s latest updates for Windows, which contain patches for critical security vulnerabilities. One of these, CVE-2022-26809, has been identified by the Cyber Security group as a mandatory update. As such, all Windows systems at the Lab MUST be updated and may be … [Read more...]
IT Staff Spotlight: Tammy Campbell
“Pay it Forward'' is the motto and backbone of the IT Support Services group led by Tammy Campbell. Many of the front line support staff started out as interns and stayed to become career staff members, including IT Workstation and Help Desk support who engage directly with Lab staff to resolve … [Read more...]
macOS Monterey is unblocked! But wait!
Hold on! Before you rush to upgrade, here are the things to do: MacOS Monterey compatibility: Find out if your device will work with macOS MontereySoftware that works on macOS Big Sur with M1 or Intel Chipset should work with macOS Monterey.Software Compatibility for macOS Big Sur on M1 … [Read more...]
Seeing The message “Your connection is not private”
Do not be alarmed if you are getting the message "Your connection is not private". The related IT team is working to resolve the issue. In the meantime click Advanced and click Proceed to login.lbl.gov (Unsafe) and accept the risk to continue. Feel free to … [Read more...]
Safety First – No Walk-ins
Author: Tap L You Must Have an Appointment Due to the current state of COVID, keeping everyone healthy and safe is the Lab’s highest priority. With that in mind, Berkeley Lab IT Support services will not accept any walk-ins. All visits are by … [Read more...]
Inventory Check Time – Install BigFix
During the 2022 Wall-to-Wall inventory campaign, install BigFix to certify the existence of DOE tagged assets. Any DOE-barcoded system running BigFix will automatically be verified for inventory purposes, without the barcode being scanned. This saves tremendous time for property reps and staff. … [Read more...]
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