Berkleley Lab

Information Technology

Berkeley Lab IT Outreach to Local Elementary

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By Arica Chhay, Erin Scharfstein Since 2009, the Berkeley Lab IT Division Support Services group has administered a three-day educational outreach program for local students from Sylvia Mendez Elementary, a two-way immersion Spanish and English bilingual school located in Berkeley, … [Read more...] about Berkeley Lab IT Outreach to Local Elementary

Install CrowdStrike via BigFix

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BigFix and CrowdStrike provide Berkeley Lab staff with a powerful and reliable defense against continuously evolving modern threats at no cost. BigFix has been deployed on over 6,000 Windows, Mac, and Linux systems across the Lab to deliver critical computer maintenance and security updates. In … [Read more...] about Install CrowdStrike via BigFix

macOS BigFix Push for CrowdStrike Starts May 11

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On Thursday, May 11, 2023, the Lab’s new antivirus software, CrowdStrike, will be automatically delivered to macOS systems via BigFix. BigFix will push a pop-up notification before the process begins, followed by additional notices which require user interactions in order to grant operational … [Read more...] about macOS BigFix Push for CrowdStrike Starts May 11

Windows 8.1 and Windows 2012 R2 End-of-Life

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This is a reminder for LBNL users regarding the end-of-life for Windows 8.1 and Windows 2012 R2 products. Outdated operating systems increase the security risk for the Lab and must be upgraded or replaced. Systems deemed as security risks may be blocked with no prior warning from accessing the Lab … [Read more...] about Windows 8.1 and Windows 2012 R2 End-of-Life

CrowdStrike Falcon is the Lab’s New Antivirus Solution

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Berkeley Lab IT is pleased to announce CrowdStrike Falcon (or simply CrowdStrike) has replaced Sophos as the Lab’s antivirus software. Sophos Antivirus, which has been used at the Lab since 2012, will be discontinued by Sophos in July 2023.  Crowdstrike enables detection and remediation of … [Read more...] about CrowdStrike Falcon is the Lab’s New Antivirus Solution

Security Advisory: Update Apple Devices to Address a New Zero-Day Vulnerability

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Apple released a security update for Apple devices on February 13, 2023, regarding CVE-2023-23529. This vulnerability allows an attacker to remotely execute code without your knowledge. The latest security updates include the fix to this issue, and we encourage all users to update all Apple devices … [Read more...] about Security Advisory: Update Apple Devices to Address a New Zero-Day Vulnerability

Hildana Gebrearegawi, IT Intern & Help Desk Specialist

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The IT Support Services Internships Program provides technical on-the-job training and opportunities for college students from the local San Francisco Bay Area. The goal is to build strong, innovative teams with talented people and mentor the next generation of technology enthusiasts and IT problem … [Read more...] about Hildana Gebrearegawi, IT Intern & Help Desk Specialist

VMware Fusion 13 Now Available

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VMware Fusion is software developed to enable Mac users to operate virtual machines running Windows, Linux and other guest operating systems on a host macOS computer without rebooting. The Software Licensing group recently acquired Lab licenses for the latest version, VMware Fusion 13 Pro, which is … [Read more...] about VMware Fusion 13 Now Available

Kenneth Harper, IT Intern & Help Desk Specialist

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Robust technical computer support and infrastructure is an integral part of the toolkit of operations services offered by the Information Technology (IT) Division to support Berkeley Lab's research portfolio. As technological growth continues at a rapid pace, IT staff aim to keep up with emergent … [Read more...] about Kenneth Harper, IT Intern & Help Desk Specialist

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