Berkleley Lab

Information Technology

Upgrade to CrowdStrike to Resolve Sophos Errors

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As of July 21, 2023, Sophos is no longer supported and is discontinued at Berkeley Lab. If you don’t have CrowdStrike installed, the Lab’s new antivirus software, your system is no longer fully protected, and you might encounter Sophos error messages (see examples below).  Fix the errors and … [Read more...] about Upgrade to CrowdStrike to Resolve Sophos Errors

CrowdStrike Falcon is the Lab’s New Antivirus Solution

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Berkeley Lab IT is pleased to announce CrowdStrike Falcon (or simply CrowdStrike) has replaced Sophos as the Lab’s antivirus software. Sophos Antivirus, which has been used at the Lab since 2012, will be discontinued by Sophos in July 2023.  Crowdstrike enables detection and remediation of … [Read more...] about CrowdStrike Falcon is the Lab’s New Antivirus Solution

VMware Fusion 13 Now Available

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VMware Fusion is software developed to enable Mac users to operate virtual machines running Windows, Linux and other guest operating systems on a host macOS computer without rebooting. The Software Licensing group recently acquired Lab licenses for the latest version, VMware Fusion 13 Pro, which is … [Read more...] about VMware Fusion 13 Now Available

Critical Windows Updates Must Be Installed

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Berkeley Lab IT has released Microsoft’s latest updates for Windows, which contain patches for critical security vulnerabilities. One of these, CVE-2022-26809, has been identified by the Cyber Security group as a mandatory update. As such, all Windows systems at the Lab MUST be updated and may … [Read more...] about Critical Windows Updates Must Be Installed

macOS Monterey is unblocked! But wait!

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Hold on! Before you rush to upgrade, here are the things to do: MacOS Monterey compatibility: Find out if your device will work with macOS MontereySoftware that works on macOS Big Sur with M1 or Intel Chipset should work with macOS Monterey.Software Compatibility for macOS Big Sur on M1 … [Read more...] about macOS Monterey is unblocked! But wait!

Inventory Check Time – Install BigFix

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During the 2022 Wall-to-Wall inventory campaign, install BigFix to certify the existence of DOE tagged assets. Any DOE-barcoded system running BigFix will automatically be verified for inventory purposes, without the barcode being scanned. This saves tremendous time for property reps and staff. … [Read more...] about Inventory Check Time – Install BigFix

New FAQ Videos: Google Authenticator, Windows 10

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IT has created new FAQ videos to help you with: How to setup Google Authenticator on iPhone Windows 10 Setup and First Login Personalize Your Windows 10 If you would like to see a specific help video created, let us know! Keep an eye on our IT Spotlight page for future … [Read more...] about New FAQ Videos: Google Authenticator, Windows 10

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