IT has created new FAQ videos to help you with: How to setup Google Authenticator on iPhone Windows 10 Setup and First Login Personalize Your Windows 10 If you would like to see a specific help video created, let us know! Keep an eye on our IT Spotlight page for future … [Read more...] about New FAQ Videos: Google Authenticator, Windows 10
Cyber Security Awareness: Default Passwords
Attempting to log in with blank, default, and common usernames and passwords is a widely used attack technique. Unlike most enterprise or corporate networks, Berkeley Lab has an open computing environment so changing default credentials is especially important. To facilitate science and … [Read more...] about Cyber Security Awareness: Default Passwords
Cyber Security Awareness Month: Phone Scams
In support of Cybersecurity Awareness Month, the IT Division is highlighting phone scams and offering tips on how to avoid attacks. Scammers often take advantage of busy times throughout the year when people are distracted or vulnerable, such as during holidays, tax season, back-to-school, and … [Read more...] about Cyber Security Awareness Month: Phone Scams
Cyber Security Awareness Month: SMS Phishing
The IT Division is releasing a series of educational tips and reminders to promote the importance of cybersecurity across Berkeley Lab. Be sure to also check out events and learning opportunities hosted by UC Berkeley and UCOP … [Read more...] about Cyber Security Awareness Month: SMS Phishing
Druva Device Inactive?
If you receive a message because Druva inSync is reporting that device(s) linked to your account have not been backed up in at least 14 days, it is likely that there is a problem which could result in data loss in the event that you need to restore a file. Possible causes for this email: … [Read more...] about Druva Device Inactive?
Invalid license error message on Windows login screen
By Ian Vaino on 2021-09-16T18:07:09Z Please be advised that as a result of vendor delays, users of a small number of Windows Systems at Berkeley Lab may see an error message about an illegal license on the WIndows logon screen, starting on Friday September 17, 2021. The message will … [Read more...] about Invalid license error message on Windows login screen
Security Alert: Update macOS, iOS and watchOS
By Tammera E Campbell on 2021-09-14T19:25:33Z Please take action to update to iOS 14.8, macOS Big Sur 11.6, and watchOS 7.6.2 on Berkeley Lab and personal Apple systems immediately. Last week, The Citizen Lab informed Apple about a new zero-click iMessage exploit targeting Apple's image … [Read more...] about Security Alert: Update macOS, iOS and watchOS
(Completed) Friday, August 6th – 2:00 PM – Indico Outage
By David Huynh on 2021-08-06T21:51:50Z conferences.lbl.gov (Indico) underwent maintenance starting at 2:00 PM on Friday, August 6. The maintenance was completed at 2:45pm. Please contact the email@example.com with questions or concerns regarding this maintenance. … [Read more...] about (Completed) Friday, August 6th – 2:00 PM – Indico Outage
General Windows Update Guidance
By Tap L on 2021-07-15T00:08:20Z All Windows system users, Microsoft releases Monthly Updates (patches) to keep your computer as secure as possible. As onerous as it may seem, keeping your Windows system up to date is a very important part of using any modern operating system with … [Read more...] about General Windows Update Guidance
Critical security updates for Windows system – PrintNightmare
By Tap L on 2021-07-09T20:25:48Z To all Windows system users, Microsoft has recently released some critical security updates regarding PrintNightmare. Please run Windows Update and check if your system requires any patches. It is strongly recommended to do this NOW and monitor any future … [Read more...] about Critical security updates for Windows system – PrintNightmare
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