Berkleley Lab

Information Technology

IT Status

Status updates and reminders regarding IT-managed systems and applications. Check it-status.lbl.gov for more system and security notifications, including planned and unscheduled downtime and outages.

End of Support for Outdated Operating Systems

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This is a reminder for Berkeley Lab users regarding end of support for the following operating systems: Outdated operating systems increase the security risk for the Lab and must be upgraded or replaced. Systems deemed as security risks may be blocked with no prior warning from accessing the … [Read more...] about End of Support for Outdated Operating Systems

Changes to Institutional Service Email Addresses

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In the coming weeks, emails from ServiceNow, Taleo, and LabAlert will start arriving From addresses in an lbl.gov subdomain, e.g., @service-now.lbl.gov, @hsc.lbl.gov, and @labalert.lbl.gov, instead of @lbl.gov senders. This is an official change to better secure Berkeley Lab communications. New … [Read more...] about Changes to Institutional Service Email Addresses

Special Cyber Announcement: Update Web Browsers

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By Arica Chhay, Jay Krous Web browsers like Google Chrome and Mozilla Firefox are essential for everyday work, research, and personal activities. The ubiquitous reliance on web browsers to access online resources makes them an attractive target for cyber criminals. Outdated browsers expose … [Read more...] about Special Cyber Announcement: Update Web Browsers

Windows Passwords – Active Directory (AD) vs Local User Account

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What are AD and Local User Accounts? How do we update or reset AD or Local User account passwords? Can I make the AD, LDAP, and Local User account passwords the same? Need a reminder for AD vs LDAP account passwords? See The Difference Between AD and LDAP Passwords … [Read more...] about Windows Passwords – Active Directory (AD) vs Local User Account

Upgrade to CrowdStrike to Resolve Sophos Errors

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As of July 21, 2023, Sophos is no longer supported and is discontinued at Berkeley Lab. If you don’t have CrowdStrike installed, the Lab’s new antivirus software, your system is no longer fully protected, and you might encounter Sophos error messages (see examples below).  Fix the errors and … [Read more...] about Upgrade to CrowdStrike to Resolve Sophos Errors

​Countdown to Sophos End-of-Life

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Sophos will be discontinued in July 2023. Prioritize your cyber protection now and switch to CrowdStrike for advanced antivirus protection. Visit the IT FAQ for step-by-step instructions to guide you through the installation process. Contact the IT Help Desk at help@lbl.gov for questions … [Read more...] about ​Countdown to Sophos End-of-Life

Update Bitbucket SSH Host Keys by June 20

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By Arica Chhay, Derrick Johnson Bitbucket Cloud recently announced that encrypted copies of SSH host keys were extracted in a data breach of a third-party credential management vendor. The host keys are used to verify the identity of a trusted server for SSH connections.  To mitigate … [Read more...] about Update Bitbucket SSH Host Keys by June 20

SSO Required for Atlassian Cloud Products on May 30

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By Derrick Johnson Starting on May 30, 2023, Single Sign-On (SSO) will be required when signing into Atlassian Cloud products, including Bitbucket, JIRA, Trello and others, with SSO-capable @lbl.gov accounts. SSO, which also requires Multi-Factor Authentication (MFA), is being implemented as a … [Read more...] about SSO Required for Atlassian Cloud Products on May 30

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