Background On June 26, 2024, IT received numerous reports regarding an issue with the Google Authenticator app where users were unexpectedly signed out. As a result of a Google Authenticator loop issue, users could not sign back into the app and could no longer access their Lab MFA token. Some … [Read more...] about Google Authenticator App Loop Issue
VPN Multi-Factor Authentication Required Starting on October 11, 2022
The Berkeley Lab virtual private network (VPN) will require multi-factor authentication (MFA) starting on October 11, 2022. The change will improve security for the Lab’s information systems. Users can switch anytime between now and the October 11 deadline to the new multi-factor system. … [Read more...] about VPN Multi-Factor Authentication Required Starting on October 11, 2022
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