By Tap L on 2021-03-17T22:09:48Z IT has created new FAQ with videos to help you with: Install Firefox on Windows Install Google Chrome on Windows If you would like to see a specific help video created, let us know! Keep an eye on our IT Spotlight page for future announcements on … [Read more...] about New Help FAQ with Videos: Install Chrome and Firefox on Windows
(Completed) Thursday, March 4, 2021 – IdM Maintenance Outage
By Luis Enrique Corrales on 2021-03-08T18:31:23Z Identity Management systems will be undergoing maintenance from 7:00 PM to approximately 9:00 PM on Thursday, March 4. While most redundant applications are expected to continue to operate normally, there is the possibility of brief … [Read more...] about (Completed) Thursday, March 4, 2021 – IdM Maintenance Outage
[Completed] Wednesday, February 24, 2021 smtp.lbl.gov change
By Derrick Johnson on 2021-02-25T01:24:00Z On February 24, 2021, smtp.lbl.gov was reconfigured as a CNAME alias that uses Google's SMTP relay service (smtp-relay.gmail.com) instead of being an on-the-hill host (131.243.228.39). Any on-the-hill systems (ie having an LBL Class B or NERSC IP … [Read more...] about [Completed] Wednesday, February 24, 2021 smtp.lbl.gov change
macOS Big Sur is unblocked! But wait!
By Tap L on 2021-02-22T17:06:00Z Hold on! Before you rush to upgrade, here are the things to do: MacOS Big Sur compatibility: Find out if your device will work with the new OS Software that has been tested for macOS Big Sur on M1 Chipset Check software compatibility for macOS Big Sur … [Read more...] about macOS Big Sur is unblocked! But wait!
New Video Tutorials!
Announcing our new video tutorials to help you solve common computing questions! You will begin to see videos listed in our FAQ pages. IT has created the following help videos to assist you: How to Reset LDAP Password Resync a Yubikey Installing VPN on Windows Installing VPN on … [Read more...] about New Video Tutorials!
Atlassian and Trello emails Feb 2021
By Jay Krous Summary The Atlassian and Trello emails were a vendor mistake, you can ignore them. If you reported this to security@lbl.gov, that was a reasonable step as this was indeed suspicious; we appreciate your vigilance. Background On Feb 9, 2021 Atlassian and Trello sent a number of … [Read more...] about Atlassian and Trello emails Feb 2021
Releasing Big Sur Upgrade
By Tap L on 2021-02-08T18:38:01Z Berkeley Lab IT will be releasing the block on Big Sur for macOS. IT initiated the block to address software incompatibilities, more specifically with the Lab’s anti-virus software Sophos. Those issues can now be resolved by upgrading your Sophos client with the … [Read more...] about Releasing Big Sur Upgrade
What Works and Doesn’t Work on macOS Big Sur and Mac M1 Silicon Chipset
By Tammera E Campbell on 2021-02-08T18:25:53Z Berkeley Lab IT did some recent software compatibility testing of Big Sur with common applications used at LBL. Tests run on a MacBook Pro 13” with new M1 chipset and macOS Big Sur 11.0.1. Results listed below: Test Steps Test … [Read more...] about What Works and Doesn’t Work on macOS Big Sur and Mac M1 Silicon Chipset
New Help Videos: update macOS & Windows, configure IP address for Windows
By Tap L on 2021-02-08T16:48:04Z IT has created new videos to help you with: How to configure static IP address for Windows How to run Windows 10 update How to run macOS update If you would like to see a specific help video created, let us know! Keep an eye on our IT … [Read more...] about New Help Videos: update macOS & Windows, configure IP address for Windows
New Help Videos: Configure IP Address, Map Network Drive on macOS!
By Tammera E Campbell on 2021-02-02T16:22:43Z IT has created new videos to help you with: How to configure static IP address for macOS How to map network drive for macOS If you would like to see a specific help video created, let us know! Keep an eye on our IT Spotlight page for … [Read more...] about New Help Videos: Configure IP Address, Map Network Drive on macOS!
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