By Tap L on 2021-07-15T00:08:20Z All Windows system users, Microsoft releases Monthly Updates (patches) to keep your computer as secure as possible. As onerous as it may seem, keeping your Windows system up to date is a very important part of using any modern operating system with … [Read more...] about General Windows Update Guidance
Critical security updates for Windows system – PrintNightmare
By Tap L on 2021-07-09T20:25:48Z To all Windows system users, Microsoft has recently released some critical security updates regarding PrintNightmare. Please run Windows Update and check if your system requires any patches. It is strongly recommended to do this NOW and monitor any future … [Read more...] about Critical security updates for Windows system – PrintNightmare
New Help FAQ: LastPass, Chrome OS and Flush DNS
By Tap L on 2021-06-02T18:26:50Z IT has revised and created new FAQ to help you with: LastPass Your password management sidekick! Setup LastPass in Browsers Setup LastPass Multi-factor Authentication with Google Authenticator Chrome OS Chrome OS Device Performance … [Read more...] about New Help FAQ: LastPass, Chrome OS and Flush DNS
Stay on Top of Windows 10 Updates
By Tammera E Campbell on 2021-04-21T19:13:43Z Microsoft has taken a different approach to updating Windows 10, as they release major builds twice a year. Each build will have an end of lifecycle and will cease to be supported as defined by their End of Service date. Users should know that they … [Read more...] about Stay on Top of Windows 10 Updates
New Help Videos: How to install RSIGuard, Sophos and BigFix
By Tap L on 2021-04-19T17:33:50Z IT has created new videos to help you with: Install RSIGuard on Windows Install Sophos Anti-Virus on Windows Install BigFix on macOS and Windows If you would like to see a specific help video created, let us know! Keep an eye on our IT … [Read more...] about New Help Videos: How to install RSIGuard, Sophos and BigFix
New Help Video: How to reset LastPass Master Password
By Tammera E Campbell on 2021-04-08T19:40:50Z IT has created new videos to help you with: How to reset LastPass Master Password Reminder: Do not forget your LastPass master password. LastPass admins do not have the capability of recovering your password. If you would like to see a … [Read more...] about New Help Video: How to reset LastPass Master Password
New Video Tutorials!
Announcing our new video tutorials to help you solve common computing questions! You will begin to see videos listed in our FAQ pages. IT has created the following help videos to assist you: How to Reset LDAP Password Resync a Yubikey Installing VPN on Windows Installing VPN on … [Read more...] about New Video Tutorials!
What Works and Doesn’t Work on macOS Big Sur and Mac M1 Silicon Chipset
By Tammera E Campbell on 2021-02-08T18:25:53Z Berkeley Lab IT did some recent software compatibility testing of Big Sur with common applications used at LBL. Tests run on a MacBook Pro 13” with new M1 chipset and macOS Big Sur 11.0.1. Results listed below: Test Steps Test … [Read more...] about What Works and Doesn’t Work on macOS Big Sur and Mac M1 Silicon Chipset
Releasing Big Sur Upgrade
By Tap L on 2021-02-08T18:38:01Z Berkeley Lab IT will be releasing the block on Big Sur for macOS. IT initiated the block to address software incompatibilities, more specifically with the Lab’s anti-virus software Sophos. Those issues can now be resolved by upgrading your Sophos client with the … [Read more...] about Releasing Big Sur Upgrade
Given COVID IT Can Help You With Your Asset Inventory
By Babak Zavieh on 2020-11-23T16:42:04Z During the 2019 Wall-to-Wall inventory campaign, a collaboration pilot program between IT and Berkeley Lab Property Management used and implemented BigFix to certify the existence of DOE tagged assets. Any DOE-barcoded system running BigFix on … [Read more...] about Given COVID IT Can Help You With Your Asset Inventory
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