What are AD and Local User Accounts? How do we update or reset AD or Local User account passwords? Can I make the AD, LDAP, and Local User account passwords the same? Need a reminder for AD vs LDAP account passwords? See The Difference Between AD and LDAP Passwords … [Read more...] about Windows Passwords – Active Directory (AD) vs Local User Account
Support Services
Jimmy Mai and Mentoring@LBNL Team Receive 2023 Director’s IDEA Award
Congratulations to Jimmy Mai, recipient of the 2023 Director’s IDEA Award for Exceptional Achievement in IDEA-Mentoring! Jimmy is a Computer Systems Engineer in the IT Support Services group and a dedicated member of the Mentoring@LBNL team. The Mentoring@LBNL initiative is driven by a … [Read more...] about Jimmy Mai and Mentoring@LBNL Team Receive 2023 Director’s IDEA Award
Upgrade to CrowdStrike to Resolve Sophos Errors
As of July 21, 2023, Sophos is no longer supported and is discontinued at Berkeley Lab. If you don’t have CrowdStrike installed, the Lab’s new antivirus software, your system is no longer fully protected, and you might encounter Sophos error messages (see examples below). Fix the errors and … [Read more...] about Upgrade to CrowdStrike to Resolve Sophos Errors
Adopt CrowdStrike by July 21
The IT Division encourages Berkeley Lab staff to adopt CrowdStrike before the deadline of July 21, 2023. Sophos has been discontinued and CrowdStrike is the Lab’s new antivirus software. Keep your Lab devices secure and ensure protection from the latest cyber attacks … [Read more...] about Adopt CrowdStrike by July 21
DOE Omni Interns Join IT
The DOE Omni Technology Alliance Internship Program provides paid summer internships across the DOE complex for talented undergraduate and graduate students studying cybersecurity, information technology, and related fields. This year, Omni student interns Jeaneille Amoako, Kendra Harris, and Robin … [Read more...] about DOE Omni Interns Join IT
Bobby Zavieh, IT Workstation Support Lead, Retires
Bobby (Babak) Zavieh, IT Workstation Support Lead, officially retires on June 26, 2023, after 20 years at Berkeley Lab. Well-known for supporting the Lab community with computer workstation requests (and woes), Bobby is described by his colleagues as friendly, funny, highly knowledgeable, and … [Read more...] about Bobby Zavieh, IT Workstation Support Lead, Retires
3Q4: Ben Sanders and Ben Souza
Berkeley Lab IT Outreach to Local Elementary
By Arica Chhay, Erin Scharfstein Since 2009, the Berkeley Lab IT Division Support Services group has administered a three-day educational outreach program for local students from Sylvia Mendez Elementary, a two-way immersion Spanish and English bilingual school located in Berkeley, … [Read more...] about Berkeley Lab IT Outreach to Local Elementary
Install CrowdStrike via BigFix
BigFix and CrowdStrike provide Berkeley Lab staff with a powerful and reliable defense against continuously evolving modern threats at no cost. BigFix has been deployed on over 6,000 Windows, Mac, and Linux systems across the Lab to deliver critical computer maintenance and security updates. In … [Read more...] about Install CrowdStrike via BigFix
macOS BigFix Push for CrowdStrike Starts May 11
On Thursday, May 11, 2023, the Lab’s new antivirus software, CrowdStrike, will be automatically delivered to macOS systems via BigFix. BigFix will push a pop-up notification before the process begins, followed by additional notices which require user interactions in order to grant operational … [Read more...] about macOS BigFix Push for CrowdStrike Starts May 11
Was this page useful?
Send
in the bottom right or navigate to