Berkeley Lab’s IT Division launched a new support portal this month. This user-friendly service platform is designed to make opening IT tickets easier than ever. The new portal provides greater transparency, faster access to key information, and an improved overall support experience for everyone. … [Read more...] about IT Launches New Support Portal
For More Secure Wi-Fi lbnl-open Replaces lbnl-visitor
The lbnl-visitor wireless network, one of most popular and easy ways for anyone to get online on the main LBL Hill Site, is being replaced with the new, enhanced lbnl-open wireless network effective immediately. “While the old lbnl-visitor wireless network will remain available until sometime in … [Read more...] about For More Secure Wi-Fi lbnl-open Replaces lbnl-visitor
Embedded IT: Powering Scientific Discovery at Berkeley Lab
At Berkeley Lab, cutting-edge research depends on equally advanced technology. From precision scientific instruments to massive data pipelines, researchers rely on IT systems that work flawlessly. Ensuring this reliability is the mission of the Embedded IT Support Team, a group of specialized IT … [Read more...] about Embedded IT: Powering Scientific Discovery at Berkeley Lab
Three Big Google Workspace Update: New LaTeX features in the Gemini app, Flows, and Gemini 3
Google Workspace not only made updates to the popular LaTex feature in Gemini app, but also launched Google Workspace Flows, its version of an AI agent that connects directly with Gemini to help make automating tasks. New LaTeX features Google Workspace has introduced new LaTeX rendering … [Read more...] about Three Big Google Workspace Update: New LaTeX features in the Gemini app, Flows, and Gemini 3
Cyber Alert: Phishing Scams Using Google Calendar Invites
A new type of phishing attack is targeting Berkeley Lab users through Google Calendar. Attackers are sending fake calendar invites, taking advantage of Google’s default setting that automatically adds invitations to your calendar. What is the attack This phishing technique uses Google … [Read more...] about Cyber Alert: Phishing Scams Using Google Calendar Invites
Berkeley Lab Hosts ALICE Grid Operations Review Meeting
In September, Lawrence Berkeley National Laboratory hosted the annual ALICE USA Grid Operations Review Meeting, bringing together computing experts from Berkeley Lab, Oak Ridge National Laboratory, and CERN. The meeting focused on aligning goals, reviewing infrastructure performance, and planning … [Read more...] about Berkeley Lab Hosts ALICE Grid Operations Review Meeting
Fake CAPTCHA Scams: Don’t Get Tricked Into Running Malicious Code
How the Attack Works Fake CAPTCHA attacks often begin with deceptive emails containing malicious links, misleading social media ads leading to fraudulent websites, compromised links on legitimate sites, or manipulated search engine results, and then the user is presented with a CAPTCHA, such as … [Read more...] about Fake CAPTCHA Scams: Don’t Get Tricked Into Running Malicious Code
Cisco Anyconnect now Cisco Secure Client with Rebranding and Interface Change
On October 15th, the Berkeley Lab is updating our Virtual Private Network (VPN) client software to the latest version, which has been re-branded as Cisco Secure Client. Previously called Cisco Anyconnect, this updated version performs the same functions, but will have a new look and slightly … [Read more...] about Cisco Anyconnect now Cisco Secure Client with Rebranding and Interface Change
The “ClickFix” Attack: A New Threat to Your Computer’s Security
A new attack technique, dubbed "ClickFix," has emerged, putting computer users at risk of compromising their own devices. This attack begins with a deceptive message or warning that appears on your screen, claiming that your computer has a problem or needs to be fixed. The message then instructs you … [Read more...] about The “ClickFix” Attack: A New Threat to Your Computer’s Security
Wei Feinstein Named Head of ScienceIT at Berkeley Lab’s IT Division
Berkeley Lab’s IT Division is pleased to announce that, after a national search, Wei Feinstein has been selected as the new Department Head for ScienceIT. Wei joined the Laboratory in 2018, initially working in HPC User Services before taking on management of the program at both Berkeley Lab and UC … [Read more...] about Wei Feinstein Named Head of ScienceIT at Berkeley Lab’s IT Division
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