The Business Systems Group (BSG) provides customer-oriented and strategic business systems solutions that contribute to the Lab’s operational efficiencies. BSG’s principal role is to direct and coordinate the implementation/enhancement, integration, and management of the Berkeley Lab’s business systems to ensure they are responsive to the evolving business and information needs of the Laboratory.
IT Help Desk
The IT Help Desk provides technical computer support for Berkeley Lab.
- Chat with IT Mon – Fri, 8am – 5pm PT. Click the chat icon
in the bottom right or navigate to go.lbl.gov/itchat » - Send an email to help@lbl.gov »
- Submit a ticket at help.lbl.gov »
- Call (510) 486-4357 (xHELP).
- Check IT Status for downtime messages.
- View IT FAQ documentation.
- Search the IT Directory
- Learn more about IT Groups