IT News

Accessing HelloSign: Important Update

April 28, 2025

Due to recent changes implemented by HelloSign (now part of Dropbox Sign), the service is no longer accessible through the Google App Launcher, often referred to as the “waffle” menu. Users who previously relied on this quick-access feature will need to adjust their workflow to continue using HelloSign. To access HelloSign moving forward, go directly… Read more »

Scheduled Telephony Outage March 11 2017

March 8, 2017

Adam Stone posted on Mar 07, 2017 Telephone Services will be performing upgrades to the parts of the Laboratory’s telephone and voicemail systems on Saturday, March 11. The following services will be affected. Between 9:00 am – 11:00 am : Voice mail for all Lab staff will be unavailable. This includes callers not being able to leave a message… Read more »
Did You Know?

March 1, 2017

Top 10 Things You Might Not Know…1. You can access the same online journals as UC faculty.It’s true. LBL has the same access to online journals as our UCB colleagues do*. If you’re not able to get to the journal you want, be sure you’re on the Lab’s wired network or VPN, then check the… Read more »
[Completed] Commons and Conferences (Indico) – Scheduled Outage [February 21, 2017]

February 17, 2017

Luis Enrique Corrales posted on Feb 17, 2017 The IT Servers Applications and Middleware Support (SAMS) Group performed infrastructure upgrades on February 21, 2017 from 7:00 PM to 10:00 PM. During this period, Commons (Confluence) and Conferences (Indico) were not accessible. Check this page for updates on this scheduled outage. Read more »
Fresh from IT February 2017

February 15, 2017

IT regularly makes visits to divisions, projects, and areas to talk about what’s new in IT. Here are notes from the EESA townhall we did today. Read more »
[Resolved] Smartsheet – Outage [Thursday, February 2, 2017]

February 2, 2017

Luis Enrique Corrales posted on Feb 02, 2017 Smartsheet users are currently experiencing connectivity issues to Smartsheet. We are awaiting information from Smartsheet on this issue and will update this blog post as we obtain more information. For Smartsheet status, visit this page. Identified – We’re currently experiencing some delay issues with the search and reporting functionality in… Read more »
Scheduled Telephony Outage February 4 2017

January 31, 2017

Adam Stone posted on Jan 30, 2017 Telephone Services will be performing upgrades to the parts of the Laboratory’s telephone and voicemail systems. The following services will be affected. Between 7:00 am – 8:00 am: Occupants of buildings 30, 33, 46, 59, 71, 76 and 78 will not be able to receive incoming calls or to place… Read more »
[Resolved] Smartsheet Outage – Thursday, January 26, 2017

January 26, 2017

Luis Enrique Corrales posted on Jan 26, 2017 Smartsheet is currently experiencing an outage that is affecting access to their service for some users. We are currently waiting resolution from Smartsheet, but have not received an estimated time of resolution. For further information on Smartsheet status click here. Update from Smartsheet: Update – This morning at 9:00, Smartsheet… Read more »
[Completed] Scheduled Autoreply service Outage for Friday, December 16 at 7PM

December 16, 2016

Derrick Johnson posted on Dec 16, 2016 The autoreply.lbl.gov server which runs the autoreply/vacation message service was down for about 2 minutes starting on 12/16 at 7PM for necessary infrastructure maintenance. Any messages sent to @autoreply.bl.gov addresses during the outage have been delivered since the outage has completed. Read more »
[Completed] Smartsheet – Planned Outage – December 10, 2016 5 PM to 9 PM Pacific

December 8, 2016

Luis Enrique Corrales posted on Dec 08, 2016 Smartsheet will be offline on December 10, 2016 from 5:00 PM Pacific to 9 PM Pacific for system improvements. Read more »
SDSC offers new HPC@UC program to UC Researchers

November 23, 2016

The San Diego Supercomputer Center (SDSC), an Organized Research Unit of the University of California, San Diego, is making major high-performance computing resources available to the UC community. This program, HPC@UC, is being offered in partnership with the UC Vice Chancellors of Research as well as campus CIOs. Awards under this program are intended to… Read more »
[Completed] HelloSign – Planned outage for Saturday, November 19th

November 15, 2016

Derrick Johnson posted on Oct 24, 2016 This upgrade has been rescheduled for Thursday, November 3 at 5PM The Sympa mailing list server (lists.lbl.gov) will be offline due to a scheduled upgrade on Thursday, November 3, 2016 from 5 PM to 8 PM. This outage will impact all mailing lists provided by lists.lbl.gov including all Level 1… Read more »
Juypter Notebook now available on Lawrencium

November 11, 2016

We are pleased to announce the immediate availability of the Jupyter Notebook service to the Lawrencium cluster.Jupyter Notebook is a useful web application that allows you to create and share documents that contain live code, equations, visualizations and explanatory text. It can also be used to organize your existing data flow, compute, visualization, documentation, as well as publication,… Read more »