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Accessing HelloSign: Important Update
Due to recent changes implemented by HelloSign (now part of Dropbox Sign), the service is no longer accessible through the Google App Launcher, often referred to as the “waffle” menu. Users who previously relied on this quick-access feature will need to adjust their workflow to continue using HelloSign. To access HelloSign moving forward, go directly… Read more »
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Richard Gregory Recognized with 2023 Director’s Award for Organizational Impact
Congratulations to Richard Gregory, Telephone Services Center (TSC) Lead, and recipient of the 2023 Director’s Award for Organizational Impact. Richard was selected for this award due to “saving the Laboratories millions of dollars through brilliant and tenacious negotiations.” Read more »
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Changes to Institutional Service Email Addresses
In the coming weeks, emails from ServiceNow, Taleo, and LabAlert will start arriving From new sender addresses, e.g., @service-now.lbl.gov, @hsc.lbl.gov, and @labalert.lbl.gov, instead of @lbl.gov. This is an official change to better secure Berkeley Lab. Please update your email filters as the senders change. Read more »
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Special Cyber Announcement: Update Web Browsers
The Lab Cyber Security team is releasing a special announcement regarding web browsers like Chrome and Firefox. A significant vulnerability was recently reported targeted image compression technology broadly used by web browsers. Everyone should immediately ensure their web browser is updated. Read more »
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Recommended Steps Before Upgrading to macOS Sonoma
Learn how to prepare your device for an upgrade to macOS Sonoma by taking a few steps to ensure a smooth experience. Read more »
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Windows Passwords – Active Directory (AD) vs Local User Account
Windows computers issued by Berkeley Lab IT will either use an Active Directory or a Local User account. They are different but are both used for logging into Windows computers. In this article, we explain the difference between the two systems and provide guidance in case you need to reset or update your passwords. Read more »
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Register for LabTech 2023
Join the IT Division in-person or online at LabTech 2023 on Thursday, November 2. Berkeley Lab staff, affiliates, and external collaborators are invited to register at labtech.lbl.gov before the deadline on October 18. Read more »
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IT Training, October to November 2023
IT offers technical training courses to Berkeley Lab employees in partnership with UC Berkeley. Course topics include web scraping and machine learning with Python, intro to Bash + Git, data analysis with Excel, and more. Read more »
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Jimmy Mai and Mentoring@LBNL Team Receive 2023 Director’s IDEA Award
The Director’s Awards program recognizes the significant achievements of Berkeley Lab individuals and teams in support of the Lab’s mission and strategic goals. All 2023 Director’s Award laureates will be announced soon with more details to follow. Read more »
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IT Training, September to October 2023
IT offers technical training courses to Berkeley Lab employees in partnership with UC Berkeley. Upcoming courses include data analysis with Excel and R, fundamental and intermediate Python programming, an intro to Bash + Git, and more. Read more »
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Zoom Release Notes, August 2023
Zoom provides up-to-date release notes for new features and enhancements. This month, the IT Division Audio Visual group (AV) is highlighting tools to help staff troubleshoot connectivity issues for Zoom meetings and manage Zoom cloud recordings. Read more »

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