IT News

Accessing HelloSign: Important Update

April 28, 2025

Due to recent changes implemented by HelloSign (now part of Dropbox Sign), the service is no longer accessible through the Google App Launcher, often referred to as the “waffle” menu. Users who previously relied on this quick-access feature will need to adjust their workflow to continue using HelloSign. To access HelloSign moving forward, go directly… Read more »

NHC Talk at Stanford Exascale Conference

February 20, 2016

HPC Services engineer Michael Jennings gave a talk on the “Node Health Check (NHC)” on Feb 24, 2016 at the Stanford Conference and Exascale Workshop 2016 sponsored by the HPC Advisory Council. NHC, developed by Jennings, provides the framework and implementation for a highly reliable, flexible, extensible node health check solution. It is now widely recommended by major HPC job… Read more »
Smartsheet Scheduled Outage (February 13, 2016)

February 12, 2016

Luis Enrique Corrales posted on Feb 12, 2016 Smartsheet will be offline on February 13, 2016 starting at 1:00 PM PST and until approximately 5 PM PST for system improvements. Read more »
Fri Dec 25 – Unscheduled outage of authentication services – resolved

December 25, 2015

Adam Stone posted on Dec 25, 2015 We experienced an unscheduled outage of all authentication services including login.lbl.gov, ldap, OTP/pledge and other directory services on Christmas morning. Network engineers resolved the outage. Read more »
Holiday Maintenance Outages 2015 December

December 18, 2015

Networking and Telecom will take numerous short (1-2 hour) outages December 29-30 and one longer outage. The longest of these will take place December 29th which will impact AT&T mobile phone access, and traditional telephones at offsite buildings and the guest house, as well as VPN. The outage window for this outage is based on… Read more »
Scheduled Power Work Impact on IT Systems (Friday, December 18, 2015)

December 15, 2015

Luis Enrique Corrales posted on Dec 15, 2015 The scheduled power work of December 18, 2015 will impact authentication to Lab services, email delivery and access to eRoom and Sympa lists starting at 5:30 PM. Authentication to Lab services and email delivery will be impacted for approximately 15 to 30 minutes; access to eRoom and Sympa… Read more »
ZOOM selected as Video Conferencing Tool

November 25, 2015

After testing ZOOM (a product chosen by ESNet last year) and comparing functionality and cost to our prior offering, we have decided to make a change. In December we will start deployment and training which allows a one month overlap with the current tool while we make the transition. (We will continue to offer and… Read more »
Linux Foundation OpenHPC project uses LBNL Warewulf

November 25, 2015

The Linux Foundation the nonprofit organization dedicated to accelerating the growth of Linux and collaborative development, has announced an intent to form the OpenHPC Collaborative Project. This project will provide a new, open source framework to support the world’s most sophisticated High Performance Computing environments. Warewulf, our cluster provisioning tool developed by IT’s HPC architect Greg Kurtzer, is specified… Read more »
Smartsheet Planned maintenance – November 7, 2015

November 6, 2015

Charles (Charlie) Verboom posted on Nov 06, 2015 Smartsheet will be offline for 90 minutes on November 7 at 1:00pm PST (2015-11-07 21:00 UTC) for system improvements. Smartsheet status can be checked here. Read more »
FUZE Maintenance Outage on November 6, 2015

November 5, 2015

Charles (Charlie) Verboom posted on Nov 05, 2015 Fuze (a Video Conferencing Application) will be performing a system service maintenance on Friday November 6, 2015 between the hours of 9:45pm and 10:30pm PST. For details of the maintenance, please refer to the following link: https://support.fuze.com/hc/en-us/articles/213493287 Read more »
WWW, Today, Newscenter Outage Oct 15 2015 – Resolved

October 15, 2015

This outage has been resolved.We are experiencing an outage on www.lbl.gov, today.lbl.gov, and newscenter.lbl.gov. The service provider is in the process of restoring those sites. We will update this page when new information is available. Read more »
Google Drive Outage Oct 9 2015 – Resolved

October 9, 2015

Adam Stone posted on Oct 09, 2015 This outage has been resolved. Google Drive, Docs, Slides, and Sheets are experiencing partial outages today Oct 9 2015. There is no estimated time to recovery from Google. You can monitor Google’s Apps Status Dashboard at: http://www.google.com/appsstatus#hl=en&v=status Read more »
Network Outage Impacting Offsite Buildings – October 1 2015

October 1, 2015

Adam Stone posted on Oct 01, 2015 We are experiencing an outage of our leased lines to buildings 978 and 972. Engineers are working with the vendor to diagnose the situation. We do not have an estimated return to service at this time. Read more »