IT News

Accessing HelloSign: Important Update

April 28, 2025

Due to recent changes implemented by HelloSign (now part of Dropbox Sign), the service is no longer accessible through the Google App Launcher, often referred to as the “waffle” menu. Users who previously relied on this quick-access feature will need to adjust their workflow to continue using HelloSign. To access HelloSign moving forward, go directly… Read more »

Apple 13-inch MacBook Pro Solid-State Drive Recall

December 4, 2018

Apple recently announced that there are a limited number of 13-inch MacBook Pro (non-Touch Bar) laptops from 2017 and 2018 that have defective 128GB or 256GB solid-state drives. Apple suggests that to avoid data loss, these drives be replaced as soon as possible. They have a website to determine if your laptop is affected, see… Read more »
macOS Mojave Currently Blocked

December 1, 2018

Operations computers are managed by the IT Workstation Support Group under the Operations Desktop Support (ODS) program. At this time Operations Mac users cannot install the latest macOS, Mojave. We are currently blocking this macOS until we can confirm that all standard ODS software is compatible with the upgrade. Test results indicate that all software… Read more »
PC Gamers Use 75 Billion Kilowatt Hours

November 30, 2018

Why would this article be featured in IT Spotlight? The Green Gaming Project was a collaboration between Science and IT. Evan Mills and Norm Bourassa, senior scientists from the Building Technology and Urban Systems Division, worked together with a group of avid gamers from the IT Workstation Support Group to measure the energy consumption from… Read more »
Endless Reboot Loop Due to macOS High Sierra Update

November 29, 2018

ProblemThe IT User Support Group has had several calls from customers this morning regarding the endless reboot loop of their system after installing the latest High Sierra macOS update. Error message is,“The path /System/Installation/Packages/OSInstall.mpkg appears to be missing or damaged. Quit the installer to restart your computer and try again.”The system then enters an endless… Read more »
Major Power Disruption Leads to Outage

October 22, 2018

On Oct 22, a major power disruption to the 50 Complex required shutdown of all institutional business and science systems.Power is still out to Building 50.Lab Business Systems are restored to service, but may be shut down again since they are operating on temporary cooling.Science systems are dependent on full restoration of power to Building… Read more »
Poodle Resources

October 17, 2018

Created by James Welcher, last modified by Jay Krous on Oct 17, 2018 Poodle Resources Vulnerability Description and Assessment: The “Poodle” vulnerability is a protocol weakness in SSL 3.0. An attacker sitting between a client browser and a webserver could issue a man-in-the-middle attack and decrypt the encrypted SSL traffic. SSL 3.0 is a very… Read more »
Help IT Automate Your Asset Inventory

September 12, 2018

This year a pilot program between IT and Berkeley Lab Property Management used BigFix in the Lab’s Wall-to-Wall inventory campaign to certify the existence of a DOE tagged asset. Any DOE-barcoded system running BigFix and present on the LBL network can be automatically verified for inventory purposes, without the barcode being scanned. This saves property… Read more »
High-Energy Nuclear Collisions, Large-Scale Computing Aid Study of Early Universe

August 29, 2018

ALICE (A Large Ion Collider Experiment) is a detector in the Large Hadron Collider (LHC) ring designed to investigate quark-gluon plasma, the primitive matter that filled the early universe. Berkeley Lab’s Nuclear Science Division, in partnership with IT’s Scientific Computing Group, has recently established a new site on the Worldwide LHC Computing Grid to provide… Read more »
How do you study matter at the beginning of the universe? With high-energy nuclear collisions and large-scale computing

August 28, 2018

By Erica Yee • August 28, 2018 The Science IT Profiles series highlights how the Scientific Computing Group supports the work of Berkeley Lab researchers spanning various disciplines. Scientists can’t go back in time to witness the origin of the universe, so they do the next best thing: recreate the conditions of… Read more »
Materials Project Connects Computational, Experimental Materials Science

August 13, 2018

Thomas Edison tested thousands of materials before discovering the right one for his electric lightbulb. Materials scientists today are only recently transitioning from the “Edisonian” way of discovery to data-driven “materials by design.” Using supercomputing, Materials Project researcher Shyam Dwaraknath and other Lab scientists are helping to bridge the gap from computer simulations to real-world… Read more »
HPC enables record-breaking ptychographic imaging at the ALS

August 6, 2018

Scientists at the Advanced Light Source are using the new COSMIC Imaging beamline and a high-performance data pipeline implemented by the IT Division’s Scientific Computing Group to turn large datasets of X-ray diffraction data into high-resolution images. With a technique called ptychographic computed tomography, the researchers recently mapped locations of nanoscale reactions inside a lithium-ion… Read more »
High-performance computing enables record-breaking ptychographic imaging at the ALS

August 2, 2018

By Erica Yee • August 2, 2018 The Science IT Profiles series highlights how the Scientific Computing Group supports the work of Berkeley Lab researchers spanning various disciplines. Technologies from smartphones to electric cars are becoming indispensable, but they’re only useful as long as their batteries have juice. In order to build longer-lasting… Read more »