IT News

Upcoming Login Screen Refresh Paves the Way for Passkeys

June 9, 2025

In our ongoing efforts to enhance security and user experience across the Berkeley Lab community, IT is preparing for a significant upgrade to our authentication methods with the planned Lab-wide rollout of Passkeys later this year. As an initial step in this transition, we will soon be releasing an update to the authentication screens you… Read more »

Conference Rooms That Work

August 18, 2011

Adam Stone posted on Aug 18, 2011 LBL’s conference rooms see nearly constant use, yet most aren’t equipped with modern (never mind cutting edge) technology to support presentations, collaboration, and discussions. IT has never supported conference rooms outside of Building 50, and several years ago during budget cuts, stewardship of the technology for even these rooms… Read more »
Apple Showcase Event Scheduled for 8-22

August 15, 2011

Charles (Charlie) Verboom posted on Aug 15, 2011 Ron Ustich from Apple presented some information on the new Lion OS at the last Mac User Group (MUG) meeting. Some of this information might be useful to other MUG members who could not attend, Apple enthusiasts at the Lab, as well as IT support staff. The event… Read more »
Report Coordination – No Need to Send Paper Copies…

August 12, 2011

Nina Lucido posted on Aug 12, 2011 As of August 1, 2011 Report Coordination no longer requires hard copies to be submitted to RCO. Should you need to make a correction to your report, send an updated pdf to repcoor@lbl.gov . If you have any questions please visit us on the web by clicking here or by contacting Shaylah Rigmaiden at x6504. Read more »
Google Users Group Event

August 11, 2011

Charles (Charlie) Verboom posted on Aug 11, 2011 The IT Division is sponsoring a Google Users Group Now that the transition to Google has been completed, we see a need to enhance communication and training efforts. To that end, we are creating a Google Users Group – patterned after the very successful Mac Users Group (MUG).… Read more »
System Maintenance Scheduled for Thursday, August 11

August 9, 2011

Nina Lucido posted on Aug 09, 2011 System maintenance affecting Windows File Services and Home Directories, Commons, Software Site, Webspace, Printing, and Anti-Virus Update Service on Thursday night, August 11, 2011. Central Windows File Services and Home Directories, Commons, Software Download Site, Webspace, Printing, and Anti-Virus Update Service will be unavailable this Thursday night from 7… Read more »
Coming soon – New Self Help Tool for Phone, Location updates

August 9, 2011

Charles (Charlie) Verboom posted on Aug 09, 2011 We need some help testing a new self help tool for updating phone, fax, nickname and location information. We have a test environment set up that does not impact your real data. Send comments back to idm@lbl.gov Summary of Changes Right now lab employees who want to change phone, location, fax,… Read more »
Data Center Utilization Report – July 2011

August 8, 2011

Nina Lucido posted on Aug 08, 2011 What was installed: Cluster support group added the following: 1 full rack – 44 nodes, Voltaire Linux Cluster BlueArc Shelf 1 (Voltaire Cluster) Business Systems group added the following: 1U server for network monitoring Two BigIP 1600 servers What was removed: None June average Power Usage Effectiveness (PUE): 1.47… Read more »
Addition to Gmail Lab – Preview Pane

August 5, 2011

Charles (Charlie) Verboom posted on Aug 05, 2011 Google is showcasing another option for web Gmail users. Using the Preview Pane Lab, you can decide to have a mail experience that looks like Thunderbird (list of emails on the top with the selected message displayed in the bottom pane – a horizontal split) or the iPad look… Read more »
Burton-Gartner Research – Access Information

July 25, 2011

Charles (Charlie) Verboom posted on Jul 25, 2011 On August 10 the federated access that we have to the Burton IT1 research on burtongroup.com will end. The Burton Site is being retired. To access the Burton IT1 research we are entitled to on the new Gartner site, you will need to select the following *link *where you will be… Read more »
Intermittent Outages in Business Systems July 22-24 2011

July 23, 2011

Adam Stone posted on Jul 23, 2011 Update: Resolved completely. All systems operational, all testing complete. -4pm Sunday. Update: Problem appears resolved, final testing in progress. -11:37AM Sunday Due to what appears to be a hardware issue, most business systems managed by IT have been experiencing intermittent outages since Friday afternoon. Engineers are currently working on… Read more »
Google Support for Browsers

July 22, 2011

Charles (Charlie) Verboom posted on Jul 22, 2011 We have received the following advice from the Enterprise Team that supports our Google Applications Support for the following browsers will be deprecated on August 1 in order to ensure a better and more secure browsing experience for all of our users: http://googleenterprise.blogspot.com/2011/06/our-plans-to-support-modern-browsers.html Internet Explorer 7 Firefox 3.5 Safari 3 Our… Read more »
OS X Lion Release

July 21, 2011

Jeanne M Gerstle posted on Jul 21, 2011 OS X Lion is now available for download on the IT Software Download Site for $29.99( Monday, July 25, 2011.) OS X Lion is built on a UNIX foundation and includes over 250 new features including, Multi-touch Gestures, Full-Screen Apps, Mission Control, Mac App Store, Launchpad, Resume, Auto… Read more »