IT News

Accessing HelloSign: Important Update

April 28, 2025

Due to recent changes implemented by HelloSign (now part of Dropbox Sign), the service is no longer accessible through the Google App Launcher, often referred to as the “waffle” menu. Users who previously relied on this quick-access feature will need to adjust their workflow to continue using HelloSign. To access HelloSign moving forward, go directly… Read more »

11-23- Google Calendar intermittent failures

November 23, 2010

Charles (Charlie) Verboom posted on Nov 23, 2010 We are experience some issues with Google Calendar (starting around 8am this morning, for some users). you may get a server error message when trying to load calendar. In some cases, you may not be able to add an event or see events a few months out. Ticket… Read more »
Linked – How Google Docs won me over (at Cnet)

November 22, 2010

Adam Stone posted on Nov 22, 2010 Posts marked Linked are links to blog posts, websites, and news stories that we think the Berkeley Lab community might find interesting… How Google Docs won me over – Stephen Shankland With a single new feature added to its online word processor yesterday, Google has diminished many concerns I… Read more »
Edit Google Docs from Mobile

November 19, 2010

Adam Stone posted on Nov 19, 2010 Google is rolling out the ability to edit your google docs from your mobile device, including iPad and iPhone. More information>>> Read more »
Google Calendar intermittent failures

November 15, 2010

Charles (Charlie) Verboom posted on Nov 15, 2010 We have received reports that Google Calendar is failing to load for a number of Berkeley Lab Customers. (as of 8AM) We submitted a ticket with Google and noted that their applications dashboard is now indicating an issue. http://www.google.com/appsstatus#hl=en UPDATE: 10:25AM – According to Google, the Calendar problem… Read more »
GCal – Optional attendee feature

November 11, 2010

Charles (Charlie) Verboom posted on Nov 11, 2010 Google is gradually rolling out another enhancement to the Calendar Product. The ability to label guests as “optional” when you create a meeting is being deployed. We understand that this will be completed by November 16 for all enterprise customers. The following screen shot gives you an idea… Read more »
Partnering for a More Efficient Data Center

November 10, 2010

Adam Stone posted on Nov 10, 2010 Over the past four years, Berkeley Lab’s IT and EETD Divisions have been working on a number of cooperative projects around greening our data centers. At an event on Tuesday with industry partner synapsense, EETD researchers and IT’s data center managers discussed the innovations made possible by realtime monitoring.… Read more »
Carbonite Contract Signed – Connected to be Replaced

November 6, 2010

Charles (Charlie) Verboom posted on Nov 06, 2010 A contract with Carbonite was signed last week. Initially, IT staff will be working with current backup service customers using “Connected” for their internet based backup solution and replacing it with Carbonite. The new service will be significantly cheaper that either Connected or our own in-house Veritas NetBackup solution –… Read more »
Enhancements to Google Docs

November 5, 2010

Charles (Charlie) Verboom posted on Nov 05, 2010 Google continues to bring out new features in Google Docs. For those of you using Gdocs for real time collaborative editing (the same doc at the same time with multiple editors) – improvements in our ability to see what others are updating, the ability to communicate in an… Read more »
Camtasia Roadmap

November 4, 2010

Camtasia relay Version 3 is expected to come out soon. We will upgrade our test environment when it does, and start to recruit volunteers willing to test the software. go here for details on what version 3 will offer. Read more »
Smartsheet Roadmap

November 3, 2010

Charles (Charlie) Verboom posted on Nov 03, 2010 The Smartsheet road map can be found here. For those of you who would like more granular permission assignment, it looks like some improvements will surface before the end of this calendar year. (the ability to lock down editing of a particular column, for example. Read more »
Virtual Machine Hosting Status

November 3, 2010

Charles (Charlie) Verboom posted on Nov 03, 2010 The IT Division has over 100 virtual machines running on an enterprise VMware based environment. The Infrastructure Group within the Lab’s IT Division has been deploying virtual machines using VMWare in a pilot mode since January 2007 Three primary reasons why we think this makes sense: Energy Savings,… Read more »
Webspace, other business systems down time proposed for Nov 9

November 3, 2010

Charles (Charlie) Verboom posted on Nov 03, 2010 We would like to confirm the scheduling of a production outage for the evening of 11/9 from 6pm – 10pm. Read more »