IT News

Why Desk Phones Matter for Emergency Calls at Berkeley Lab

March 25, 2026

When responding to an emergency at Berkeley Lab, the way you place a call to 911 can make a critical difference. Dialing 911 from your desk phone provides a rapid, dual-agency response from the police and our on-site Security Emergency Services (SES) team. Because desk phones are tied to a specific physical location, Berkeley Lab Read more »

Today in Tech History (August 26, 2016)

August 26, 2016

First Use of Tape Recorder in RadioAugust 26, 1938Radio station WQXR in New York City broadcasts a program using a tape recorder for the first time. The tape recorder used was the Phillips-Miller recording system, also known as Millertape, invented by James Arthur Miller. (via https://thisdayintechhistory.com/) Read more »
Google Calendar Spam Reporting (August 25, 2016)

August 25, 2016

Jennifer Brown posted on Aug 25, 2016 If you notice a strange calendar event which appears to be spam, our Commons instructions page will help you learn the steps to report the event to Google. If these steps do not resolve the spam issue, please contact Help Desk at (510) 486-4357 (xHELP). Read more »
Today in Tech History (August 25, 2016)

August 25, 2016

The Birth of LinuxAugust 25, 1991Linus Torvalds posts a message to the Internet newsgroup comp.os.minix with the subject line “What would you like to see most in minix?” This is the first announcement that he is working on an operating system that will one day become Linux. (via https://thisdayintechhistory.com/) Read more »
LBL Help Desk Short Staffed

August 22, 2016

Carlos A Lopez posted on Aug 22, 2016 Good Morning LBL. Our Help Desk is short staffed today, 8/22/2016, please be advised that hold times could be lengthy. Remember you can submit your HELP request via email to help@lbl.gov We will try to assist every caller, email and Ticket submitted as best we can . Thank you. Read more »
Today in Tech History (August 19, 2016)

August 19, 2016

Google’s IPOAugust 19, 2004Google holds its Initial Public Offering (IPO) selling over 22 millions shares at a starting price of $85. Google shares closed that day at $100.34 and the IPO created many instant millionaires and a few billionaires. (via https://thisdayintechhistory.com/) Read more »
No outages reported (August 18, 2016)

August 18, 2016

Jennifer Brown posted on Aug 18, 2016 As of 11:00AM August 18, 2016, there have been no outages reported. Read more »
[Resolved] Google Drive encountering issues (August 8, 2016)

August 8, 2016

Carlos A Lopez posted on Aug 08, 2016 Files on the browser are not displaying and Google is reporting encountering issues with their servers LBL Help Desk is monitoring the situation and will update when we have more information. Read more »
Email Maintenance (1 August- 3 August)

July 29, 2016

Andrew (Andrew) C K Wiedlea posted on Jul 29, 2016 Collaboration Services is making back-end adjustments to our email pipeline the week of 1 August. These changes should not impact users, however if you have any email related problems please do notify the IT User Support Help Desk at 486-4357. Read more »
[Resolved] Google Experiencing Issues with Docs/Forms (July 11, 2016)

July 11, 2016

Google is currently experiencing issues with Google Docs. This issue is also impacting the functionality of Google Forms.For status on this issue from Google visit the Google Apps Status Dashboard. Read more »
[Resolved] June 30 2016 – Google Calendar Outage

June 30, 2016

Adam Stone posted on Jun 30, 2016 ***This issue was resolved before 8.30AM**** Google Calendar is down worldwide this morning. There is no ETA for restoration. You may be able to view an out of date cached version of your calendar on your mobile device. You can follow the Google status page for this issue here: https://www.google.com/appsstatus#hl=en&v=issue&sid=2&iid=847490285bf1b9e082a699bafb95f53b Read more »
Commons (Confluence) Outage (May 26, 2016)

May 26, 2016

Commons will be offline on Thursday, May 26, 2016 starting at 5:00 PM for approximately 15 minutes for system improvements. Read more »
HPCS at Lustre Users Group 2016

April 4, 2016

HPCS Storage Lead John White will be giving at talk at the annual Lustre Users Group 2016 conference being held in Portland, Oregon this week.John’s presentation will provide an introduction to the experiences and challenges involved in providing parallel storage to a HPC focused condo-style infrastructure. High Performance Computing Services at Lawrence Berkeley Lab serves as a… Read more »