IT News

Accessing HelloSign: Important Update

April 28, 2025

Due to recent changes implemented by HelloSign (now part of Dropbox Sign), the service is no longer accessible through the Google App Launcher, often referred to as the “waffle” menu. Users who previously relied on this quick-access feature will need to adjust their workflow to continue using HelloSign. To access HelloSign moving forward, go directly… Read more »

eRoom News – Down To 21 And Counting

March 31, 2015

Charles (Charlie) Verboom posted on Mar 31, 2015 We continue to work on the retirement of our legacy eRoom service (an on-premise web content service used for over a decade). We will terminate the service on or before December 2015. Many of these eRooms have been migrated to AODocs libraries for archival and reference purposes. (We… Read more »
World Backup Day 2015 – Time for a Backup Checkup

March 27, 2015

Adam Stone posted on Mar 27, 2015 World Backup Day: Is your data backed up? The IT Division is taking part in celebrating World Backup Day by encouraging the Lab community to double check that your backups are working and ensure that all your important data is backed up. Don’t Be An April Fool – Do… Read more »
New Google Calendar App for iOS devices

March 16, 2015

Charles (Charlie) Verboom posted on Mar 16, 2015 Following the successful launch of a Calendar app for Android last Fall, Google released a version for iOS devices last week. For “power” calendar users, we hope this solves some of the issues we have seen with the built-in calendar app on iPhones. The description for the… Read more »
Planned upgrade of IDM equipment – Friday March 13, 4pm

March 12, 2015

Charles (Charlie) Verboom posted on Mar 12, 2015 This work has been completed successfully with no interruption in service The Identity Management Team will perform a planned upgrade to equipment that front ends our services (the enterprise directory, authentication systems, phonebook, etc). This is a security upgrade and will be done at 4pm, Friday March 13.… Read more »
Unscheduled outage – Google Apps Marketplace Apps – March 5

March 5, 2015

Charles (Charlie) Verboom posted on Mar 05, 2015 From approximately 7:30am through 9:00am March 5, a problem at Google resulted in authentication failures when Lab users attempted to use any of our Marketplace Apps (Lucidchart, Smartsheet, GQueues . etc). Read more »
Smartsheet Unscheduled Outage – March 4 2015 – Resolved

March 4, 2015

Adam Stone posted on Mar 04, 2015 This issue is resolved. Prior details: Smartsheet is currently experiencing an issue which prevents users from logging in. More at: http://status.smartsheet.com/ Read more »
Intel® Xeon Phi™ Coprocessor Developer Training

February 28, 2015

Gary M Jung posted on Feb 28, 2015 Intel is sponsoring a free one-day in-depth training on the Xeon Phi Coprocessor to be held at Perseverance Hall on March 27th, 2015 from 9:00am to 4:00pm. This training will provide software developers the foundation needed for modernizing their code to take advantage of parallel architectures found in… Read more »
IT and ESNet Help ALS Researchers Move their Big Data

February 28, 2015

Gary M Jung posted on Feb 28, 2015 Working at the ALS generates huge amounts of data, and for many years this has caused users to have to carry hard drives and USB drives between the ALS and their home institutions for acquisition and analysis of experimental data. To avoid the physical transport of data and… Read more »
Unscheduled IT Outage Feb 27 2015

February 27, 2015

Adam Stone posted on Feb 27, 2015 Unscheduled outage resulting from power-related problem on Feb 27, 2015 beginning at 3:48 PM. As of 4:50 PM most services are now operational. More at status.lbl.gov Read more »
New Password Reset Service Entering “Registration” Phase

February 23, 2015

Charles (Charlie) Verboom posted on Feb 23, 2015 As reported in a January article, the IT Division is moving forward with a plan to offer an Enterprise Directory self service password reset service. The next step in the process is to allow existing lab users to register secondary contact information (a non LBL email address or… Read more »
5+ Incredible IT Training Opportunities Available Now!

February 13, 2015

Nina Lucido posted on Feb 13, 2015 Register and join us for some exciting training opportunities provided by LBNL-IT! Are you interested in learning how to write programs to get and share scientific data over the web? Looking to learn how to get started quickly with Arduino for a new project? Need to create a pivot… Read more »
WWW Today Newscenter and WordPress Hosted Sites Scheduled Outage Feb 2 2015 8PM

January 26, 2015

Adam Stone posted on Jan 26, 2015 WWW, Today, and Newscenter will be under scheduled maintenance beginning at 8PM on February 2, 2015 for 4 hours and will be unavailable. All other wordpress hosted sites will also be under maintenance. No redirection will be in place. No other services will be impacted. Directory services… Read more »