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Upcoming Login Screen Refresh Paves the Way for Passkeys
In our ongoing efforts to enhance security and user experience across the Berkeley Lab community, IT is preparing for a significant upgrade to our authentication methods with the planned Lab-wide rollout of Passkeys later this year. As an initial step in this transition, we will soon be releasing an update to the authentication screens you… Read more »
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Zoom AI Companion
Zoom AI Companion is a generative AI tool to help users improve productivity and work together more effectively. Learn more about the new enhancements and try using AI in your next Zoom meeting! Read more »
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Use your Lab phone number on a computer and smartphone
The Avaya Workplace soft phone app uses your Lab phone number on a smartphone or computer. The app complements your smartphone, giving you more flexibility and functionality in controlling your personal and work calls. There is no additional cost for existing Lab phone numbers. Read more »
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LabTech 2023 – Recordings, Quick Survey, and Thanks!
Thank you for participating in LabTech 2023! We hope you had a great experience. Recordings and a quick survey at are now available. Read more »
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End of Support for Outdated Operating Systems
This is a reminder for Berkeley Lab users regarding end of support for outdated Windows and macOS operating systems. Systems deemed as security risks may be blocked with no prior warning from accessing the Lab network. Read more »
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Google Workspace Updates, October 2023
Learn about a handful of new productivity features in Google Workspace apps, including improvements to Calendar appointment scheduling, a new Activity view in Drive, and collaborative enhancements for Sheets. Read more »
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Gary Jung Recognized with 2023 Director’s Lifetime Achievement Award
Congratulations to Gary Jung, Scientific Computing Group Lead, and recipient of the 2023 Director’s Lifetime Achievement Award for “bringing extraordinary leadership, vision, and commitment to LBNL’s scientific computing capabilities.” Read more »
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Richard Gregory Recognized with 2023 Director’s Award for Organizational Impact
Congratulations to Richard Gregory, Telephone Services Center (TSC) Lead, and recipient of the 2023 Director’s Award for Organizational Impact. Richard was selected for this award due to “saving the Laboratories millions of dollars through brilliant and tenacious negotiations.” Read more »
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Changes to Institutional Service Email Addresses
In the coming weeks, emails from ServiceNow, Taleo, and LabAlert will start arriving From new sender addresses, e.g., @service-now.lbl.gov, @hsc.lbl.gov, and @labalert.lbl.gov, instead of @lbl.gov. This is an official change to better secure Berkeley Lab. Please update your email filters as the senders change. Read more »
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Special Cyber Announcement: Update Web Browsers
The Lab Cyber Security team is releasing a special announcement regarding web browsers like Chrome and Firefox. A significant vulnerability was recently reported targeted image compression technology broadly used by web browsers. Everyone should immediately ensure their web browser is updated. Read more »
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Recommended Steps Before Upgrading to macOS Sonoma
Learn how to prepare your device for an upgrade to macOS Sonoma by taking a few steps to ensure a smooth experience. Read more »
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Windows Passwords – Active Directory (AD) vs Local User Account
Windows computers issued by Berkeley Lab IT will either use an Active Directory or a Local User account. They are different but are both used for logging into Windows computers. In this article, we explain the difference between the two systems and provide guidance in case you need to reset or update your passwords. Read more »
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Register for LabTech 2023
Join the IT Division in-person or online at LabTech 2023 on Thursday, November 2. Berkeley Lab staff, affiliates, and external collaborators are invited to register at labtech.lbl.gov before the deadline on October 18. Read more »
Keep in Touch
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