On Saturday, May 20, 2023, from 9:00 a.m. to 5:00 p.m., LBLnet will be upgrading software on devices throughout the Lab’s data center networks. Individual systems may have access disrupted multiple times during the outage window with some outages lasting up to two hours.
The upgrade will disrupt remote and on-site access to many important, widely-used systems, including VPN, employee wireless, eduroam, BAR, FMS, and the computing clusters such as ALICE and Lawrencium. The disruption will affect wired data-center-housed systems only, but wireless access that requires authentication, such as eduroam and lbnl-employee, will also be disrupted.
All Identity Management authentication services will be inaccessible during this planned network work, including Single Sign-On (SSO) authentication for all applications (Gmail), Multi-Factor Authentication, LDAP, ancillary AD services, Phonebook, RADIUS (Employee Wireless and VPN), Grouper, Confluence, and Indico.
- For network concerns, please contact lblnet@lbl.gov.
- For identity services concerns, please contact the Identity Management Team at idm@lbl.gov.
- For other technical support questions, contact the IT Help Desk at help@lbl.gov.
Check it-status.lbl.gov for more IT service updates and outage messages.
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