Records Retrieval
For retrieval of records from the Federal Records Center, please submit a request through askUS and a ticket will be created:
Records Transfer
For questions regarding the transfer of records, please contact records@lbl.gov
IT Help Desk
The IT Help Desk provides technical computer support for Berkeley Lab.
- Chat with IT Mon – Fri, 8am – 5pm PT. Click the chat icon
in the bottom right or navigate to go.lbl.gov/itchat » - Send an email to help@lbl.gov »
- Submit a ticket at help.lbl.gov »
- Call (510) 486-4357 (xHELP).
- Check IT Status for downtime messages.
- View IT FAQ documentation.
- Learn more about IT Groups