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Accessing HelloSign: Important Update
Due to recent changes implemented by HelloSign (now part of Dropbox Sign), the service is no longer accessible through the Google App Launcher, often referred to as the “waffle” menu. Users who previously relied on this quick-access feature will need to adjust their workflow to continue using HelloSign. To access HelloSign moving forward, go directly… Read more »
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IT Training, May-June 2022
IT is offering many new and exciting courses for Berkeley Lab folks! 📌 Register for IT Training today to reserve your seat. Contact Erin Scharfstein at ittraining@lbl.gov for training questions or feedback. Read more »
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Update Computers for Return to Work
The number one recommendation by IT professionals and Berkeley Lab Cyber Security is to keep computers up-to-date. We strongly encourage running Microsoft or Apple updates on any computers which have been turned off for some time. Computer vulnerabilities are continually emerging and devices that have been powered off can get behind on updates. You may… Read more »
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Chrome App End of Life Support
For users that use Chrome Apps on Chromebook and other devices, Google will be ending support for Chrome Apps. Google will continue to support Chrome Extensions. If you are an app developer and have any Chrome apps that may need migration, see the Chrome Apps migration site. See the table below for the timeline: Scheduled… Read more »
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Updated Process for the Lab’s Online Image Archive
The Berkeley Lab Photo Archive provides public access to important scientific history and visual assets at photos.lbl.gov. Previously, in order to download photos, users were required to create a new account through the Archive, separate from the Berkeley Lab Identity. This process was confusing and presented a security risk through additional account management from both system and… Read more »
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Sustainable Technology Tips
Berkeley Lab celebrates Earth Month throughout April and annually on Earth Day, April 22. IT is committed to building a sustainable future. In support of green initiatives, check out these quick eco-friendly technology tips to save energy and work more efficiently: Configure computer settings to reduce power consumption (macOS and Windows). Go paperless and avoid… Read more »
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Critical Windows Updates Must Be Installed
Berkeley Lab IT has released Microsoft’s latest updates for Windows, which contain patches for critical security vulnerabilities. One of these, CVE-2022-26809, has been identified by the Cyber Security group as a mandatory update. As such, all Windows systems at the Lab MUST be updated and may be blocked from the network if they are out of… Read more »
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Cloud Computing Webinar, April 27, 11am-Noon
Join a Science IT webinar on Wednesday April 27th, 11:00am to 12:00pm to learn about the Lab’s Cloud Computing program and how cloud computing can benefit scientific research workflows. Jeff D’Ambrogia, Scientific IT Consultant, will share how to access the cloud program, what services are available, the pros and cons, and the latest information about… Read more »
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Soft Phone Capability Increases Flexibility
A new soft phone offering is coming to Berkeley Lab – the IT Division’s Telephone Services Center is rolling out a program to modernize its services at the Lab and increase flexibility by offering soft phone technology. Chris Rosenstock, Computer Systems Engineer, and part of the TSC team launching the rollout, says “Your new soft… Read more »
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Changes to the Lab’s Online Image Archive
A Very Brief History of Image Storage at the Lab Berkeley Lab is home to an invaluable visual history of science with over 800 thousand online images (photos.lbl.gov) and over 1 million additional images in a variety of film formats. Knowing where and how to even begin the process of searching for images can seem… Read more »
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Lawrencium 101 Training March 10
Lawrencium 101 HPC Training Scientific High Performance Computing group provides HPC services to the LBNL community. To help users effectively use the Lawrencium Supercluster, we will give an overview of the Lawrencium supercluster with the following objectives: * Overview of Lawrencium supercluster * Access/login to clusters * Software access and installation * Job submission and monitoring *… Read more »
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IT Staff Spotlight: Tammy Campbell
“Pay it Forward” is the motto and backbone of the IT Support Services group led by Tammy Campbell. Many of the front line support staff started out as interns and stayed to become career staff members, including IT Workstation and Help Desk support who engage directly with Lab staff to resolve everyday technical issues. Tammy… Read more »
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Expanded Verizon Coverage for Berkeley Lab Hill
The IT Division is happy to announce that the multi-year cellular coverage expansion project with Verizon has been completed. Verizon users will now experience greatly improved cellular service in many of the Lab’s buildings as well as the majority of the outdoor areas of the Hill site. To celebrate the project’s completion, Telephone Services worked… Read more »
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