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Accessing HelloSign: Important Update
Due to recent changes implemented by HelloSign (now part of Dropbox Sign), the service is no longer accessible through the Google App Launcher, often referred to as the “waffle” menu. Users who previously relied on this quick-access feature will need to adjust their workflow to continue using HelloSign. To access HelloSign moving forward, go directly… Read more »
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IT Best Practices
Berkeley Lab computers are constantly under attack, but what should we, as users, do to protect ourselves and our systems? According to research conducted by Google, users and security experts often have different ideas as to what the best steps are to be taken.To make it easier, Berkeley Lab IT has developed a series of… Read more »
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Update Your iOS Devices Now!
As most people know, keeping your software updated is the number one thing you can do for cyber security. What is less well known is how important this is on mobile devices, such as iPhones and Android devices. A recent set of vulnerabilities announced in iPhone devices both makes it a priority to update now… Read more »
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Windows 7 End of Life, Upgrade Now!
On January 14, 2020, Microsoft will stop releasing updates and critical security patches for Windows 7, leaving them unable to be secured and putting your personal data and the Lab at risk. Due to this, Windows 7 computer must be updated to Windows 10.What should I do?In most cases, upgrading your system to Windows 10… Read more »
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Multiple Microsoft Remote Desktop Vulnerabilities
On August 13, 2019 Microsoft released a warning to update and reboot your system due to new Microsoft Remote Desktop Services vulnerabilities:CVE-2019-1181 | Remote Desktop Services Remote Code Execution VulnerabilityCVE-2019-1182 | Remote Desktop Services Remote Code Execution VulnerabilityCVE-2019-1222 | Remote Desktop Services Remote Code Execution VulnerabilityCVE-2019-1226 | Remote Desktop Services Remote Code Execution VulnerabilityThis affects… Read more »
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[Resolved] Google Calendar is currently inaccessible
Google is experiencing issues with Google Calendar. Users receive message Not Found Error 404 when trying to open Google Calendar. For more information and for status updates, visit:GSuite: https://www.google.com/appsstatus Read more »
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Reactivating Your Acrobat Pro DC License
During the renewal process, Adobe made a provisioning error, which impacted the Lab’s Adobe DC Pro licenses. To correct this error, and reactivate your Acrobat Pro DC license, follow the instructions below. Read more »
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Update Your Zoom Mac Client!
Zoom has identified a zero-day vulnerability in its Zoom Meeting Client for Mac. Zoom released an emergency patch today to address this security issue. IT requests you upgrade your Mac client as soon as possible to version Version: 4.4.6. The vulnerability allows any website to open a video-enabled call on a Mac with the Zoom… Read more »
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LabTech Everyday Coming to Bldg. 62 & Bldg. 66
LabTech Everyday Event Coming To YouYou asked, we listened! We’re bringing LabTech to you!Monday, July 22, 2019 @ 10AMOutside patio between Bldg. 62 and Bldg. 66Come see us to learn how IT can help you with all your computing needs. We will be offering no-cost consulting on:Scaleable, cost efficient centralized IT servicesHigh Performance ComputingVirtualizationStorage SolutionsSoftware… Read more »
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MacBook Air Logicboard Recall (Retina, 13-inch, 2018)
Apple recently announced a recall for a small number of MacBook Airs, but unfortunately Apple has not published a website to easily determine if your MacBook Air could be affected. Users can contact Apple directly with their computer serial number to see if they are affected, but if you wish support please feel free to… Read more »
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15-inch MacBook Pro Battery Recall Program
Apple recently announced a safety recall for a limited number of older generation 15-inch MacBook Pro units. The battery may overheat and pose a fire safety risk. Affected units were sold primarily between September 2015 and February 2017 and product eligibility is determined by the product serial number.To confirm your computer qualifies for the recall:Obtain… Read more »
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New East Bay Area Code, New Dialing Requirements June 22 2019
Area code 341 is being added to the 510 area code region. As a result, a new calling procedure will be required.Beginning June 22nd, all calls made to the 510 and 341 area codes must include 1 + area code + 7-digit telephone number.What will you need to do to prepare?Update any pre-programmed 7-digit phone numbers on your desk phone (call forwarding, auto… Read more »
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Update Windows Immediately Due to Remote Desktop Vulnerability (CVE-2019-0708)
Microsoft released on May 14, 2019 the warning to immediately update and reboot your system due to a Microsoft Remote Desktop Services vulnerability, see Microsoft Remote Desktop Services (CVE-2019-0708). Users are advised this is an extremely dangerous vulnerability and should be addressed right away.This affects the following operating systems:Microsoft Windows Server 2008 R2 for x64-based Systems SP1Microsoft… Read more »
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