Berkleley Lab

Information Technology

IT News

  • New requirement on Technology Use During Foreign Travel

    New requirement on Technology Use During Foreign Travel

    In response to increasing cybersecurity and research security threats, Berkeley Lab has updated its Requirements on Technology Use During Foreign Travel to better protect government systems, Lab data, and employees during international trips. These threats, which include the tracking or seizure of government-issued devices, mirror a wider trend seen across the national lab system and… Read more »

  • [Resolved] Google Calendar is currently inaccessible

    Google is experiencing issues with Google Calendar.  Users receive message Not Found Error 404 when trying to open Google Calendar.  For more information and for status updates, visit:GSuite: https://www.google.com/appsstatus Read more »

  • Reactivating Your Acrobat Pro DC License

    During the renewal process, Adobe made a provisioning error, which impacted the Lab’s Adobe DC Pro licenses. To correct this error, and reactivate your Acrobat Pro DC license, follow the instructions below. Read more »

  • Update Your Zoom Mac Client!

    Zoom has identified a zero-day vulnerability in its Zoom Meeting Client for Mac.  Zoom released an emergency patch today to address this security issue.  IT requests you upgrade your Mac client as soon as possible to version Version: 4.4.6.  The vulnerability allows any website to open a video-enabled call on a Mac with the Zoom… Read more »

  • LabTech Everyday Coming to Bldg. 62 & Bldg. 66

    LabTech Everyday Event Coming To YouYou asked, we listened! We’re bringing LabTech to you!Monday, July 22, 2019 @ 10AMOutside patio between Bldg. 62 and Bldg. 66Come see us to learn how IT can help you with all your computing needs. We will be offering no-cost consulting on:Scaleable, cost efficient centralized IT servicesHigh Performance ComputingVirtualizationStorage SolutionsSoftware… Read more »

  • MacBook Air Logicboard Recall (Retina, 13-inch, 2018)

    Apple recently announced a recall for a small number of MacBook Airs, but unfortunately Apple has not published a website to easily determine if your MacBook Air could be affected. Users can contact Apple directly with their computer serial number to see if they are affected, but if you wish support please feel free to… Read more »

  • 15-inch MacBook Pro Battery Recall Program

    Apple recently announced a safety recall for a limited number of older generation 15-inch MacBook Pro units. The battery may overheat and pose a fire safety risk. Affected units were sold primarily between September 2015 and February 2017 and product eligibility is determined by the product serial number.To confirm your computer qualifies for the recall:Obtain… Read more »

  • New East Bay Area Code, New Dialing Requirements June 22 2019

    Area code 341 is being added to the 510 area code region. As a result, a new calling procedure will be required.Beginning June 22nd, all calls made to the 510 and 341 area codes must include 1 + area code + 7-digit telephone number.What will you need to do to prepare?Update any pre-programmed 7-digit phone numbers on your desk phone (call forwarding, auto… Read more »

  • Update Windows Immediately Due to Remote Desktop Vulnerability (CVE-2019-0708)

    Microsoft released on May 14, 2019 the warning to immediately update and reboot your system due to a Microsoft Remote Desktop Services vulnerability, see Microsoft Remote Desktop Services (CVE-2019-0708). Users are advised this is an extremely dangerous vulnerability and should be addressed right away.This affects the following operating systems:Microsoft Windows Server 2008 R2 for x64-based Systems SP1Microsoft… Read more »

  • Latest Windows Update Breaks Computers and Servers

    Some Windows users are reporting problems restarting their computers after applying the latest Windows updates (KB4493472 (Windows 7, Server 2008R2) and KB4493446 (Windows 8.1, Server 2012R2)). If your Windows system is having trouble, here are the basic steps to fix the issue. Please note that you will need to have administrator rights on the computer… Read more »

  • Eduroam Certificate Update Needed by April 29, 2019

    On April 29, 2019, the certificate for the LBL server that handles eduroam authentication will expire.  Once this certificate expires, you will not be able to use eduroam. You will need to update your eduroam profile if you plan to continue using this service.  After April 29, 2019, you will not be able to use… Read more »

  • Asus User Alert – Shadow Hammer Malware

    Asus User Alert – Shadow Hammer Malware

    By Tammera E Campbell on 2019-03-29T19:05:36Z The IT User Support Group would like to notify all Asus users to update their computers as soon as possible. Asus recently announced the need to patch their computers due to potential “ShadowHammer” malware, see http://go.lbl.gov/AsusShadowHammer. Asus Live Update servers were hacked and malicious code was implanted in their… Read more »

  • Windows 10 Updates and Reboots Galore

    Lab IT has released Microsoft’s latest update to Windows 10, version 1809. This update is recommended for all Windows 10 users. Installing this update will require a couple of reboots, so be prepared for it to take some time. Read more »

Goats grazing at Berkeley Lab (Credit: Berkeley Lab)

Keep in Touch

Continue visiting our website to view the latest in IT news and updates impacting Berkeley Lab staff and affiliates.

Contact IT Communications at itcomms@lbl.gov for questions and feedback regarding IT news, the IT website, or monthly newsletter.

IT News Archive
IT Newsletter

Back to Top

Was this page useful?

Send
like not like
Back to Top