IT News

The “ClickFix” Attack: A New Threat to Your Computer’s Security

October 3, 2025

A new attack technique, dubbed “ClickFix,” has emerged, putting computer users at risk of compromising their own devices. This attack begins with a deceptive message or warning that appears on your screen, claiming that your computer has a problem or needs to be fixed. The message then instructs you to “fix” the issue by copying… Read more »

Overleaf – The Collaborative Writing and Publishing Tool You Need

May 3, 2018

Do you use LaTeX to edit your professional documents? Would you like to easily and quickly collaboratively write and publish online? The solution is Overleaf (https://www.overleaf.com/org/lbl/). Overleaf provides a collaborative LaTeX editing environment with real-time interpretation of scripting supporting rapid editing. Features include:Online collaboration in Rich Text or LaTeX editing. Easily switch between either mode.Real-time… Read more »
Citation Management Made Easy with Paperpile

April 19, 2018

What is Paperpile?Can’t keep track of all your papers and reference materials. Compiling bibliographies driving you nuts? Use Paperpile, a citation management tool integrated with the Google apps ecosystem. The IT Division has recently acquired Paperpile and is providing it FREE to all Lab employees. What you can do with Paperpile:Easily organize your papers, folders,… Read more »
CCleaner Hacked

April 16, 2018

ProblemSome CCleaner installers were found to have third party malware embedded. Though CCleaner fixed their installers quickly, some of users downloaded and unknowingly installed malware. A project in IT User Support was initiated to identify these systems and notify users that their computers could be compromised. We requested removal of the software and a complete… Read more »
Acrobat End of Life (EOL)

April 12, 2018

As of October 16, 2017, Adobe will no longer be supporting and providing security patches for Acrobat 11 and all previous versions. If a security vulnerability is identified after October 16, 2017, Cybersecurity may block you from our network unless you do one of two things. Read more »
32-bit Applications Being Phased Out for Next Major Release of macOS

April 12, 2018

Apple announced last year that they are beginning to phase out support for 32-bit applications for macOS. Beginning in January 2018, the Mac app store will no longer accept any 32-bit apps. Starting with macOS High Sierra 10.13.4, Apple will begin warning users about installed applications that are 32-bit, but will continue to run them… Read more »
Purchase a Computer Made Easy

March 30, 2018

The IT User Support Group now offers an easy and convenient way to order a computer, new or repurpose (used, hardware at no charge). We provide the lowest-cost, and highest-quality services available, based on standardized hardware and software configurations, automated management systems, and years of expertise. We provide the following services for all new and re-purposed workstation requests:Help… Read more »
How to Update Windows 10

March 27, 2018

Microsoft has entirely changed their approach to updating Windows 10. Now they are releasing major builds twice a year which are much larger downloads that require longer install times with a REBOOT. Each build will have an end of lifecycle and will cease to be supported as defined by their End of Service date, see… Read more »
StrongID – “Unlicensed version” message

March 19, 2018

Luis Enrique Corrales posted on Mar 18, 2018 Users may be presented with the message “Unlicensed version – use is illegal.” when attempting to login to their computer using StrongID. This message does not prevent users from accessing their computers, users should proceed as they would normally do to login to their computer. IT is in the… Read more »
Lenovo Recalls ThinkPad X1 Carbon Laptops

February 6, 2018

Lenovo has issued a recall on ThinkPad X1 Carbon 5th Generation laptops (Machine Types: 20HQ, 20HR, 20K3, 20K4) sold before Nov 1, 2017.Lenovo has determined that a limited number of such laptops may have an unfastened screw that could damage the laptop’s battery causing overheating, potentially posing a fire hazard.Lenovo has provided a support page… Read more »
32-bit Applications Being Phased Out for Next Major Release of macOS

February 5, 2018

Tammera E Campbell posted on Feb 05, 2018 Apple announced last year that they are beginning to phase out support for 32-bit applications for macOS. Beginning in January 2018, the Mac app store will no longer accept any 32-bit apps. Starting with macOS High Sierra 10.13.4, Apple will begin warning users about installed applications that are… Read more »
Protect your Lab Identity with Multi Factor Authentication

January 24, 2018

Tammera E Campbell posted on Jan 24, 2018 We’ve all heard the stories about major data breaches at some of the largest online businesses. 3 billion Yahoo customers had their usernames and passwords compromised leaving those users vulnerable to hackers. Target was breached in 2013, exposing the information of 41 million customers. A strong password is… Read more »
Why Use a Password Manager Like LastPass?

January 10, 2018

Generating, remembering and maintaining unique passwords is challenging and nearly impossible today. As the number of mandatory passwords, password length, and password complexity increases, it becomes harder to remember them without relying on risky alternatives such as writing passwords down or reusing passwords for more than one application. Reuse of a password is one of… Read more »