IT News

New requirement on Technology Use During Foreign Travel

June 24, 2025

In response to increasing cybersecurity and research security threats, Berkeley Lab has updated its Requirements on Technology Use During Foreign Travel to better protect government systems, Lab data, and employees during international trips. These threats, which include the tracking or seizure of government-issued devices, mirror a wider trend seen across the national lab system and… Read more »

TREX Will Require VPN for Offsite Access Starting June 29 2017.

June 8, 2017

As part of the Laboratory’s ongoing efforts to improve cyber security, TREX will require VPN for off site access beginning June 29th 2017. Users can get more information about VPN installation at http://go.lbl.gov/vpn and get assistance at http://help.lbl.gov. VPN service is provided at no charge for all LBL employees and affiliates.Limiting access to the TREX… Read more »
Creative Services Joins IT

May 18, 2017

As part of the broader transformation of Public Affairs into Strategic Communications, IT is pleased to welcome the staff of Creative Services to the Division. We look forward to deeper integration between our teams in the coming months. All of CSO’s services from printing to design to photography, video, and web development remain available… Read more »
[Completed] Indico upgrade on conferences.lbl.gov

May 15, 2017

Derrick Johnson posted on May 15, 2017 The Indico software on https://conferences.lbl.gov has been upgraded from v1.2 to v1.2.2rc1 to fix security vulnerabilities. Read more »
Substantially Resolved – Power Outage Impacting System 2017 May 9

May 10, 2017

Adam Stone posted on May 09, 2017 May 10 9:30AM All user-facing systems except for scientific unix/scientific clusters are believed to be fully available. May 10 8:24AM Restoration activities are ongoing. Some business systems which were restored need to be taken down to address a hardware issue (including FMS). This outage should take < 1… Read more »
[On Going] Windows Update Failure – MS17-010

April 20, 2017

Luis Enrique Corrales posted on Apr 20, 2017 Some Lab users are experiencing problems with Windows Updates. We are currently working to fix the problem and prevent anyone from being isolated due to the MS17-010 security patch. Please let the Help Desk know if you are experiencing any problems by emailing help@lbl.gov or calling x4357. Read more »
Berkeley Lab, Google Host Multi-vendor Interoperability Demo of FAUCET SDN Software

April 13, 2017

In a real-time demonstration, seven vendors of network equipment came together to successfully test the interoperability of FAUCET, an open-source SDN (software-defined networking) controller. The March 30 event was sponsored by Google, LBLnet (Lawrence Berkeley National Laboratory’s internal network) and ESnet, the U.S. Department of Energy’s high-speed international network managed by Lawrence Berkeley National Laboratory.… Read more »
[Resolved] Unscheduled Telephony Outage March 13 beginning at 8AM

March 13, 2017

Adam Stone posted on Mar 07, 2017 Telephone Services will be performing upgrades to the parts of the Laboratory’s telephone and voicemail systems on Saturday, March 11. The following services will be affected. Between 9:00 am – 11:00 am : Voice mail for all Lab staff will be unavailable. This includes callers not being able to leave a message… Read more »
Zoom Zoom Zoom By The Numbers

March 10, 2017

Zoom became our supported video conferencing tool about 18 months ago. Everyone at the Laboratory can be automatically provisioned for an account. Zoom provides both audio conferencing (including by regular old telephone dialin) and clear sharp video conferencing and screen sharing. Let’s check in on a month at LBL with Zoom…Here’s a snapshot of… Read more »
Scheduled Telephony Outage March 11 2017

March 8, 2017

Adam Stone posted on Mar 07, 2017 Telephone Services will be performing upgrades to the parts of the Laboratory’s telephone and voicemail systems on Saturday, March 11. The following services will be affected. Between 9:00 am – 11:00 am : Voice mail for all Lab staff will be unavailable. This includes callers not being able to leave a message… Read more »
Did You Know?

March 1, 2017

Top 10 Things You Might Not Know…1. You can access the same online journals as UC faculty.It’s true. LBL has the same access to online journals as our UCB colleagues do*. If you’re not able to get to the journal you want, be sure you’re on the Lab’s wired network or VPN, then check the… Read more »
[Completed] Commons and Conferences (Indico) – Scheduled Outage [February 21, 2017]

February 17, 2017

Luis Enrique Corrales posted on Feb 17, 2017 The IT Servers Applications and Middleware Support (SAMS) Group performed infrastructure upgrades on February 21, 2017 from 7:00 PM to 10:00 PM. During this period, Commons (Confluence) and Conferences (Indico) were not accessible. Check this page for updates on this scheduled outage. Read more »
Fresh from IT February 2017

February 15, 2017

IT regularly makes visits to divisions, projects, and areas to talk about what’s new in IT. Here are notes from the EESA townhall we did today. Read more »