Adam Stone posted on Jan 07, 2013 Operations Customers: As you may know, occupants of building 46 are being relocated due to the slide above McMillan road. Workstation Support (MPSG) and the IT Helpdesk were both located in Building 46. We wanted to alert you to possible interruptions … [Read more...] about IT Service Changes Due to Building 46 Relocations
Support Services
IT Maintenance Outage 12-27-12
Adam Stone posted on Dec 12, 2012 IT Maintenance 12-27-12 Overview As part of electrical upgrades to support the next generation of high speed networking, there will be short disruptions to LBL's internet and local network connectivity on Dec 27th from 6:30AM to 1:30pm. During these outages, … [Read more...] about IT Maintenance Outage 12-27-12
Commons Upgrade Scheduled for Sunday, Nov 4
Charles (Charlie) Verboom posted on Oct 30, 2012 The Plan We will be upgrading Commons to Confluence 4.2 on Sunday, 11/4, starting at 10am. The system will most likely be up within 3 hours, but a number of manual adjustments will be required post-upgrade, causing some pages to have display … [Read more...] about Commons Upgrade Scheduled for Sunday, Nov 4
Google Drive User Interface Changes
Charles (Charlie) Verboom posted on Oct 30, 2012 Gdrive - the new UI will soon become the default Google is going to start rolling out changes related to the Google Drive User interface - here is the current schedule. From 8th November Google will begin showing a banner to all users who have … [Read more...] about Google Drive User Interface Changes
Sophos Anti-Virus Problem Impacting Berkeley Lab
Adam Stone posted on Sep 19, 2012 The lab’s standard anti-virus software, Sophos, is continually updated with the latest information about viruses. Today at 1:20pm, Sophos released an update which is causing many clients to incorrectly report they are infected with Shh/Updater-B. If you … [Read more...] about Sophos Anti-Virus Problem Impacting Berkeley Lab
NetApp file server “Grouper” Down on Aug 10
Nina Lucido posted on Aug 01, 2012 The Systems, Application, and Middleware Support Group (SAMS) will perform work on the NetApp file server “Grouper” on Friday Aug 10, 2012 from 6:00pm-10:00pm. This is to replace its current storage controller with a newer model. During this storage … [Read more...] about NetApp file server “Grouper” Down on Aug 10
MyBLIS Heading For Retirement
Charles (Charlie) Verboom posted on Jun 27, 2012 It's time to say goodby to MyBLIS - the portal that is now used by around 140 customers at the lab. It is based on outdated and unsupported technology and a number of the features that made it attractive when it was introduced are no longer … [Read more...] about MyBLIS Heading For Retirement
Berkeley Lab Laptop Trends
Adam Stone posted on Jun 21, 2012 As you (hopefully) know, IT Division is a big proponent of the importance of researchers choosing the productivity tools they feel most comfortable with. We've actually fought pretty hard against some folks to try to convince them what we think is true: the … [Read more...] about Berkeley Lab Laptop Trends
Workstation Purchasing Trends
Charles (Charlie) Verboom posted on Dec 21, 2011 With the Help of Property Management and Procurement, we were able to come up with statistics on recent computer workstation purchase trends (as compared to the total inventory as recorded in the Property System). We also added in recent … [Read more...] about Workstation Purchasing Trends
Major IT Outage Dec 2-3 – Complete.
Adam Stone posted on Nov 29, 2011 As of 10AM Sunday Dec 4, all applications and infrastructure are back in operation, except for the HPC Services scheduled to return to operation on Monday. Older Information: Virtually all IT services including business systems, windows home directories, … [Read more...] about Major IT Outage Dec 2-3 – Complete.
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