By Tap L on 2021-03-22T17:23:55Z Check out How to Run Self-Service Property Reports section and get your time back. … [Read more...] about Need Help with Property Management? IT Can Help!
Support Services
Recent Windows 10 Security Updates May Result in BSOD
By Tap L on 2021-03-18T16:22:27Z Microsoft recently reported Windows Updates have been causing BSOD on numbers of Windows 10 computers. The related updates are: KB5000802, KB5000808, KB5000809, and KB5000822 and are related to Kyocera and Ricoh printing drivers. The BSOD looks like … [Read more...] about Recent Windows 10 Security Updates May Result in BSOD
New Help FAQ with Videos: Install Chrome and Firefox on Windows
By Tap L on 2021-03-17T22:09:48Z IT has created new FAQ with videos to help you with: Install Firefox on Windows Install Google Chrome on Windows If you would like to see a specific help video created, let us know! Keep an eye on our IT Spotlight page for future announcements on … [Read more...] about New Help FAQ with Videos: Install Chrome and Firefox on Windows
macOS Big Sur is unblocked! But wait!
By Tap L on 2021-02-22T17:06:00Z Hold on! Before you rush to upgrade, here are the things to do: MacOS Big Sur compatibility: Find out if your device will work with the new OS Software that has been tested for macOS Big Sur on M1 Chipset Check software compatibility for macOS Big Sur … [Read more...] about macOS Big Sur is unblocked! But wait!
New Video Tutorials!
Announcing our new video tutorials to help you solve common computing questions! You will begin to see videos listed in our FAQ pages. IT has created the following help videos to assist you: How to Reset LDAP Password Resync a Yubikey Installing VPN on Windows Installing VPN on … [Read more...] about New Video Tutorials!
Releasing Big Sur Upgrade
By Tap L on 2021-02-08T18:38:01Z Berkeley Lab IT will be releasing the block on Big Sur for macOS. IT initiated the block to address software incompatibilities, more specifically with the Lab’s anti-virus software Sophos. Those issues can now be resolved by upgrading your Sophos client with the … [Read more...] about Releasing Big Sur Upgrade
What Works and Doesn’t Work on macOS Big Sur and Mac M1 Silicon Chipset
By Tammera E Campbell on 2021-02-08T18:25:53Z Berkeley Lab IT did some recent software compatibility testing of Big Sur with common applications used at LBL. Tests run on a MacBook Pro 13” with new M1 chipset and macOS Big Sur 11.0.1. Results listed below: Test Steps Test … [Read more...] about What Works and Doesn’t Work on macOS Big Sur and Mac M1 Silicon Chipset
New Help Videos: update macOS & Windows, configure IP address for Windows
By Tap L on 2021-02-08T16:48:04Z IT has created new videos to help you with: How to configure static IP address for Windows How to run Windows 10 update How to run macOS update If you would like to see a specific help video created, let us know! Keep an eye on our IT … [Read more...] about New Help Videos: update macOS & Windows, configure IP address for Windows
New Help Videos: Add a Printer on macOS, Reset AD Password, Map Network Drive on Windows!
By Tammera E Campbell on 2021-02-02T16:23:31Z IT has created a new video to help you with: Adding printer for macOS How to reset AD password Map network Drive for Windows 10 If you would like to see a specific help video created, let us know! Keep an eye on our IT Spotlight … [Read more...] about New Help Videos: Add a Printer on macOS, Reset AD Password, Map Network Drive on Windows!
New Help Videos: Configure IP Address, Map Network Drive on macOS!
By Tammera E Campbell on 2021-02-02T16:22:43Z IT has created new videos to help you with: How to configure static IP address for macOS How to map network drive for macOS If you would like to see a specific help video created, let us know! Keep an eye on our IT Spotlight page for … [Read more...] about New Help Videos: Configure IP Address, Map Network Drive on macOS!
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