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New requirement on Technology Use During Foreign Travel
In response to increasing cybersecurity and research security threats, Berkeley Lab has updated its Requirements on Technology Use During Foreign Travel to better protect government systems, Lab data, and employees during international trips. These threats, which include the tracking or seizure of government-issued devices, mirror a wider trend seen across the national lab system and… Read more »
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[Resolved] Google experiencing issues with access to accounts (September 14, 2016)
Luis Enrique Corrales posted on Sep 14, 2016 Google experienced an issue where some users are unable to login to their Google Accounts. Google’s product engineering team investigated and resolved this situation as of 9/15. For status of this issue from Google click here. Read more »
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[Resolved] Google Experiencing Issues with Slides (September 1, 2016)
Jennifer Brown posted on Sep 01, 2016 Google is currently experiencing issues with Google Slides. For status on this issue from Google visit the Google Apps Status Dashboard. Read more »
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Excel not opening downloads in Windows 10
If you are having an issue with Excel not opening downloads in Windows 10, you may need to change your protected view setting.In Excel go to File > Options > Trust Center > Trust Center Settings > Protected View, and then uncheck "Enabled Protected View" for files originating from the Internet.If you are still having… Read more »
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Today in Tech History (August 18, 2016)
HP IncorporatedAugust 18, 1947Hewlett-Packard is incorporated by William Hewlett and David Packard, nine years after they sold their first products from their garage in Palo Alto. Hewlett and Packard got their start in 1938 by producing oscillators used to test audio equipment. Since selling eight of their first oscillators to Disney for use in preparing… Read more »
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Today in Tech History (August 26, 2016)
First Use of Tape Recorder in RadioAugust 26, 1938Radio station WQXR in New York City broadcasts a program using a tape recorder for the first time. The tape recorder used was the Phillips-Miller recording system, also known as Millertape, invented by James Arthur Miller. (via http://thisdayintechhistory.com/) Read more »
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Google Calendar Spam Reporting (August 25, 2016)
Jennifer Brown posted on Aug 25, 2016 If you notice a strange calendar event which appears to be spam, our Commons instructions page will help you learn the steps to report the event to Google. If these steps do not resolve the spam issue, please contact Help Desk at (510) 486-4357 (xHELP). Read more »
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Today in Tech History (August 25, 2016)
The Birth of LinuxAugust 25, 1991Linus Torvalds posts a message to the Internet newsgroup comp.os.minix with the subject line “What would you like to see most in minix?” This is the first announcement that he is working on an operating system that will one day become Linux. (via http://thisdayintechhistory.com/) Read more »
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LBL Help Desk Short Staffed
Carlos A Lopez posted on Aug 22, 2016 Good Morning LBL. Our Help Desk is short staffed today, 8/22/2016, please be advised that hold times could be lengthy. Remember you can submit your HELP request via email to help@lbl.gov We will try to assist every caller, email and Ticket submitted as best we can . Thank you. Read more »
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Today in Tech History (August 19, 2016)
Google’s IPOAugust 19, 2004Google holds its Initial Public Offering (IPO) selling over 22 millions shares at a starting price of $85. Google shares closed that day at $100.34 and the IPO created many instant millionaires and a few billionaires. (via http://thisdayintechhistory.com/) Read more »
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No outages reported (August 18, 2016)
Jennifer Brown posted on Aug 18, 2016 As of 11:00AM August 18, 2016, there have been no outages reported. Read more »
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[Resolved] Google Drive encountering issues (August 8, 2016)
Carlos A Lopez posted on Aug 08, 2016 Files on the browser are not displaying and Google is reporting encountering issues with their servers LBL Help Desk is monitoring the situation and will update when we have more information. Read more »
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Email Maintenance (1 August- 3 August)
Andrew (Andrew) C K Wiedlea posted on Jul 29, 2016 Collaboration Services is making back-end adjustments to our email pipeline the week of 1 August. These changes should not impact users, however if you have any email related problems please do notify the IT User Support Help Desk at 486-4357. Read more »

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