IT News

D-Lab Classes for April 2026

April 2, 2026

Science IT @ LBL has partnered with D-Lab to offer free, engaging workshops on the latest IT applications. Upcoming workshops include Python, R Programming, and Tidyverse. Sign up for a free class today! Read more »

Substantially Resolved – Power Outage Impacting System 2017 May 9

May 10, 2017

Adam Stone posted on May 09, 2017 May 10 9:30AM All user-facing systems except for scientific unix/scientific clusters are believed to be fully available. May 10 8:24AM Restoration activities are ongoing. Some business systems which were restored need to be taken down to address a hardware issue (including FMS). This outage should take < 1 Read more »
[On Going] Windows Update Failure – MS17-010

April 20, 2017

Luis Enrique Corrales posted on Apr 20, 2017 Some Lab users are experiencing problems with Windows Updates. We are currently working to fix the problem and prevent anyone from being isolated due to the MS17-010 security patch. Please let the Help Desk know if you are experiencing any problems by emailing help@lbl.gov or calling x4357. Read more »
Berkeley Lab, Google Host Multi-vendor Interoperability Demo of FAUCET SDN Software

April 13, 2017

In a real-time demonstration, seven vendors of network equipment came together to successfully test the interoperability of FAUCET, an open-source SDN (software-defined networking) controller. The March 30 event was sponsored by Google, LBLnet (Lawrence Berkeley National Laboratory’s internal network) and ESnet, the U.S. Department of Energy’s high-speed international network managed by Lawrence Berkeley National Laboratory.… Read more »
[Resolved] Unscheduled Telephony Outage March 13 beginning at 8AM

March 13, 2017

Adam Stone posted on Mar 07, 2017 Telephone Services will be performing upgrades to the parts of the Laboratory’s telephone and voicemail systems on Saturday, March 11. The following services will be affected. Between 9:00 am – 11:00 am : Voice mail for all Lab staff will be unavailable. This includes callers not being able to leave a message Read more »
Zoom Zoom Zoom By The Numbers

March 10, 2017

Zoom became our supported video conferencing tool about 18 months ago. Everyone at the Laboratory can be automatically provisioned for an account. Zoom provides both audio conferencing (including by regular old telephone dialin) and clear sharp video conferencing and screen sharing. Let’s check in on a month at LBL with Zoom…Here’s a snapshot of… Read more »
Scheduled Telephony Outage March 11 2017

March 8, 2017

Adam Stone posted on Mar 07, 2017 Telephone Services will be performing upgrades to the parts of the Laboratory’s telephone and voicemail systems on Saturday, March 11. The following services will be affected. Between 9:00 am – 11:00 am : Voice mail for all Lab staff will be unavailable. This includes callers not being able to leave a message Read more »
Did You Know?

March 1, 2017

Top 10 Things You Might Not Know…1. You can access the same online journals as UC faculty.It’s true. LBL has the same access to online journals as our UCB colleagues do*. If you’re not able to get to the journal you want, be sure you’re on the Lab’s wired network or VPN, then check the… Read more »
[Completed] Commons and Conferences (Indico) – Scheduled Outage [February 21, 2017]

February 17, 2017

Luis Enrique Corrales posted on Feb 17, 2017 The IT Servers Applications and Middleware Support (SAMS) Group performed infrastructure upgrades on February 21, 2017 from 7:00 PM to 10:00 PM. During this period, Commons (Confluence) and Conferences (Indico) were not accessible. Check this page for updates on this scheduled outage. Read more »
Fresh from IT February 2017

February 15, 2017

IT regularly makes visits to divisions, projects, and areas to talk about what’s new in IT. Here are notes from the EESA townhall we did today. Read more »
[Resolved] Smartsheet – Outage [Thursday, February 2, 2017]

February 2, 2017

Luis Enrique Corrales posted on Feb 02, 2017 Smartsheet users are currently experiencing connectivity issues to Smartsheet. We are awaiting information from Smartsheet on this issue and will update this blog post as we obtain more information. For Smartsheet status, visit this page. Identified – We’re currently experiencing some delay issues with the search and reporting functionality in Read more »
Scheduled Telephony Outage February 4 2017

January 31, 2017

Adam Stone posted on Jan 30, 2017 Telephone Services will be performing upgrades to the parts of the Laboratory’s telephone and voicemail systems. The following services will be affected. Between 7:00 am – 8:00 am: Occupants of buildings 30, 33, 46, 59, 71, 76 and 78 will not be able to receive incoming calls or to place Read more »
[Resolved] Smartsheet Outage – Thursday, January 26, 2017

January 26, 2017

Luis Enrique Corrales posted on Jan 26, 2017 Smartsheet is currently experiencing an outage that is affecting access to their service for some users. We are currently waiting resolution from Smartsheet, but have not received an estimated time of resolution. For further information on Smartsheet status click here. Update from Smartsheet: Update – This morning at 9:00, Smartsheet Read more »