By Tammera E Campbell on 2018-02-06T21:46:38Z
Lenovo has issued a recall on ThinkPad X1 Carbon 5th Generation laptops (Machine Types: 20HQ, 20HR, 20K3, 20K4) sold before Nov 1, 2017.
Lenovo has determined that a limited number of such laptops may have an unfastened screw that could damage the laptop’s battery causing overheating, potentially posing a fire hazard.
Lenovo has provided a support page where you can check to see if your model has been recalled, see https://support.lenovo.com/us/en/solutions/ht504453.
If you have any questions, please feel free to contact IT at help@lbl.gov or click on the link below to submit a help ticket.