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Avaya Messaging, New Voicemail Coming May 20
Telephone Services is pleased to announce a new voicemail service coming May 20 called Avaya Messaging. Your new voicemail service provides a web access portal for managing messages and settings for Lab phones online and a new feature that allows you to define “find me” rules. Read more »
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Password Requirements Have Changed
Cyber Security recently changed Berkeley Lab Identity password requirements. The changes included:Your passphrase must be at least 14 charactersYour passphrase must pass a strength check that disallows repeated / sequential characters, keyboard patterns, and other trivial passwordsYour passphrase must be changed every 12 months, rather than 6 monthsFor more information see Password Requirements – 2017 Update. Read more »
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Windows 10 Patch Causes Computer Boot Failure
Microsoft recently announced that Windows devices may fail to boot after installing Windows 10 Updates that were released on October 10 2017. Microsoft has since revoked these updates, and has provided solutions for affected systems. Read more »
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Windows CBS Log File Eating Up Disk Space
Tammera E Campbell posted on Oct 04, 2017 Problem There is a known Windows 7 log file compression bug. As a result of this bug log files replicate and grow filling up your hard drive effecting system performance and slowdown. Microsoft has known about the bug, but has not provided an official patch. Several users at… Read more »
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Power Outage and IT Outage Aug 18-21
Adam Stone posted on Aug 15, 2017 Maintenance to LBL power systems impacting Building 50 will take place over the weekend of Aug 19-20. The following systems are expected to be operational: Login / LDAP / Directory Services www.lbl.gov, today.lbl.gov, newscenter.lbl.gov Email delivery, routing, and access including email lists. All Google Services Building management and security systems… Read more »
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[Resolved] [August 11, 2017] Google experiencing issues with Docs, Sheets and Slides
Luis Enrique Corrales posted on Aug 11, 2017 Google has been experiencing issues with Google Docs, Google Sheets and Google Slides this morning. Google Drive has also been impacted preventing attaching files to emails and calendar events. The service has already been restored for some users, Google expects a resolution for all users within the next 2 hours.… Read more »
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Voicemail outage July 11 2017 AM
Adam Stone posted on Jul 11, 2017 We are currently experience a partial outage of the voicemail system. Users cannot currently retrieve messages. The ability to leave a message is not impacted. We expect resolution before 2pm today. Read more »
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Emails Sent in Error to ALS Staff
Adam Stone posted on Jul 10, 2017 Earlier today, an automated email was sent in error to multiple ALS staff indicating that their appointment at the Laboratory was ending. This email was the result of a software error which has now been corrected. We apologize for this problem. If you receive additional emails in error,… Read more »
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TREX Will Require VPN for Offsite Access Starting June 29 2017.
As part of the Laboratory’s ongoing efforts to improve cyber security, TREX will require VPN for off site access beginning June 29th 2017. Users can get more information about VPN installation at http://go.lbl.gov/vpn and get assistance at http://help.lbl.gov. VPN service is provided at no charge for all LBL employees and affiliates.Limiting access to the TREX… Read more »
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Creative Services Joins IT
As part of the broader transformation of Public Affairs into Strategic Communications, IT is pleased to welcome the staff of Creative Services to the Division. We look forward to deeper integration between our teams in the coming months. All of CSO’s services from printing to design to photography, video, and web development remain available… Read more »
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[Completed] Indico upgrade on conferences.lbl.gov
Derrick Johnson posted on May 15, 2017 The Indico software on https://conferences.lbl.gov has been upgraded from v1.2 to v1.2.2rc1 to fix security vulnerabilities. Read more »
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Substantially Resolved – Power Outage Impacting System 2017 May 9
Adam Stone posted on May 09, 2017 May 10 9:30AM All user-facing systems except for scientific unix/scientific clusters are believed to be fully available. May 10 8:24AM Restoration activities are ongoing. Some business systems which were restored need to be taken down to address a hardware issue (including FMS). This outage should take < 1… Read more »
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[On Going] Windows Update Failure – MS17-010
Luis Enrique Corrales posted on Apr 20, 2017 Some Lab users are experiencing problems with Windows Updates. We are currently working to fix the problem and prevent anyone from being isolated due to the MS17-010 security patch. Please let the Help Desk know if you are experiencing any problems by emailing help@lbl.gov or calling x4357. Read more »
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