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Avaya Messaging, New Voicemail Coming May 20
Telephone Services is pleased to announce a new voicemail service coming May 20 called Avaya Messaging. Your new voicemail service provides a web access portal for managing messages and settings for Lab phones online and a new feature that allows you to define “find me” rules. Read more »
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Google Users Group Event
Charles (Charlie) Verboom posted on Aug 11, 2011 The IT Division is sponsoring a Google Users Group Now that the transition to Google has been completed, we see a need to enhance communication and training efforts. To that end, we are creating a Google Users Group – patterned after the very successful Mac Users Group (MUG).… Read more »
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System Maintenance Scheduled for Thursday, August 11
Nina Lucido posted on Aug 09, 2011 System maintenance affecting Windows File Services and Home Directories, Commons, Software Site, Webspace, Printing, and Anti-Virus Update Service on Thursday night, August 11, 2011. Central Windows File Services and Home Directories, Commons, Software Download Site, Webspace, Printing, and Anti-Virus Update Service will be unavailable this Thursday night from 7… Read more »
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Coming soon – New Self Help Tool for Phone, Location updates
Charles (Charlie) Verboom posted on Aug 09, 2011 We need some help testing a new self help tool for updating phone, fax, nickname and location information. We have a test environment set up that does not impact your real data. Send comments back to idm@lbl.gov Summary of Changes Right now lab employees who want to change phone, location, fax,… Read more »
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Data Center Utilization Report – July 2011
Nina Lucido posted on Aug 08, 2011 What was installed: Cluster support group added the following: 1 full rack – 44 nodes, Voltaire Linux Cluster BlueArc Shelf 1 (Voltaire Cluster) Business Systems group added the following: 1U server for network monitoring Two BigIP 1600 servers What was removed: None June average Power Usage Effectiveness (PUE): 1.47… Read more »
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Addition to Gmail Lab – Preview Pane
Charles (Charlie) Verboom posted on Aug 05, 2011 Google is showcasing another option for web Gmail users. Using the Preview Pane Lab, you can decide to have a mail experience that looks like Thunderbird (list of emails on the top with the selected message displayed in the bottom pane – a horizontal split) or the iPad look… Read more »
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Burton-Gartner Research – Access Information
Charles (Charlie) Verboom posted on Jul 25, 2011 On August 10 the federated access that we have to the Burton IT1 research on burtongroup.com will end. The Burton Site is being retired. To access the Burton IT1 research we are entitled to on the new Gartner site, you will need to select the following *link *where you will be… Read more »
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Intermittent Outages in Business Systems July 22-24 2011
Adam Stone posted on Jul 23, 2011 Update: Resolved completely. All systems operational, all testing complete. -4pm Sunday. Update: Problem appears resolved, final testing in progress. -11:37AM Sunday Due to what appears to be a hardware issue, most business systems managed by IT have been experiencing intermittent outages since Friday afternoon. Engineers are currently working on… Read more »
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Google Support for Browsers
Charles (Charlie) Verboom posted on Jul 22, 2011 We have received the following advice from the Enterprise Team that supports our Google Applications Support for the following browsers will be deprecated on August 1 in order to ensure a better and more secure browsing experience for all of our users: http://googleenterprise.blogspot.com/2011/06/our-plans-to-support-modern-browsers.html Internet Explorer 7 Firefox 3.5 Safari 3 Our… Read more »
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OS X Lion Release
Jeanne M Gerstle posted on Jul 21, 2011 OS X Lion is now available for download on the IT Software Download Site for $29.99( Monday, July 25, 2011.) OS X Lion is built on a UNIX foundation and includes over 250 new features including, Multi-touch Gestures, Full-Screen Apps, Mission Control, Mac App Store, Launchpad, Resume, Auto… Read more »
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IT-Business Systems Windows Web Servers Scheduled Outage, Friday July 22, 5 pm – 10 pm
Laura L Eichman posted on Jul 21, 2011 The IT Business Systems Windows web servers will be offline for scheduled maintenance on Friday July 22, from 5 pm to 10 pm. Approximately 100 IT Business Systems web applications (listed below) will be offline during this move. Click here to see a list of impacted applications Read more »
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Google Apps – New Look Continues to Deploy
Charles (Charlie) Verboom posted on Jul 15, 2011 Google is introducing a new look to their product line. At this point, Gmail and Calendar have been the first to surface these changes, but others are on the way. For example, Gmail has a new theme that can be selected after you click the gear symbol in… Read more »
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Account Termination Policy Revisited
Charles (Charlie) Verboom posted on Jul 15, 2011 Employees are reminded that the IT Help Desk is obligated to terminate Institutional Computer accounts for staff (or guests) leaving the lab. According to the RPM, Division Administrators are to “Ensure that all user IDs and passwords used by terminating employees and guests are deactivated or continued through… Read more »
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