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Avaya Messaging, New Voicemail Coming May 20
Telephone Services is pleased to announce a new voicemail service coming May 20 called Avaya Messaging. Your new voicemail service provides a web access portal for managing messages and settings for Lab phones online and a new feature that allows you to define “find me” rules. Read more »
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Google Workspace Updates, May 2023
This month includes updates for several Google Workspace apps, including collaboration and workflow features for Calendar, Docs, Sheets, Chat, Sites, and Drive. Jump to the summary for an overview of all expected releases. Read more »
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Update Bitbucket SSH Host Keys by June 20
Bitbucket Cloud recently announced that encrypted copies of SSH host keys were extracted in a data breach of a third-party vendor. All users who have configured SSH host keys to Bitbucket repositories need to rotate to the new keys by June 20, 2023. Read more »
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SSO Required for Atlassian Cloud Products on May 30
Starting on May 30, 2023, Single Sign-On (SSO) will be required when signing into Atlassian Cloud products, including Bitbucket, JIRA, Trello and others, with SSO-capable @lbl.gov accounts. Read more »
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Michael Smitasin, Cybersecurity Engineer
Michael Smitasin is an IT Cybersecurity Engineer and a 10-year veteran of Berkeley Lab. Learn more about his professional background, career trajectory, and contributions to current projects. Read more »
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Banking Text Scam
Bank imposter scams using SMS text messages are on the rise. Take a careful look at a real example sent to a Lab employee to learn how to spot this common financial phishing tactic. Read more »
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IT Training, June 2023
IT offers technical training courses to Berkeley Lab employees in partnership with UC Berkeley. Upcoming workshops include data analysis with Microsoft Excel, and deep learning, text analysis, and web scraping with Python. Read more »
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Changes to Windows Remote Desktop Requirements
Due to increased risk, Berkeley Lab will now require VPN for off-site RDP to a Lab computer starting on Read more »
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[Completed] Saturday, May 20, 9 a.m. to 5 p.m. — Scheduled outages to major systems
On Saturday, May 20, from 9:00 a.m. to 5:00 p.m., LBLnet will be upgrading software throughout the Lab. On-site and remote access to HPC, business, and identity systems may be disrupted multiple times during the outage window. Read more »
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Install CrowdStrike via BigFix
BigFix has been deployed on over 6,000 computer systems across the Lab to provide critical remote management services. Download BigFix today to get IT security updates, including the Lab’s new antivirus software, CrowdStrike. Read more »
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macOS BigFix Push for CrowdStrike Starts May 11
On Thursday, May 11, 2023, the Lab’s new antivirus software, CrowdStrike, will be automatically delivered to active macOS systems via BigFix. BigFix will display a pop-up notice before the process begins. User interaction and reboot is required. Read more »
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Off-Site Visitor WiFi Password: URL Change
The URL to retrieve the visitor Wifi password for off-site locations has changed to go.lbl.gov/lbnl-visitor-offsite. The old URL will stop functioning at 12pm on April 28, 2023. Read more »
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IT Sustainability Practices
Berkeley Lab celebrates Earth Month annually throughout April. In support of the Lab’s sustainability initiatives, this article covers our current efforts in the IT Division to reduce environmental impact and considerations we can all take to save on energy consumption. Read more »
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