By Tammera E Campbell on 2021-02-08T18:25:53Z Berkeley Lab IT did some recent software compatibility testing of Big Sur with common applications used at LBL. Tests run on a MacBook Pro 13” with new M1 chipset and macOS Big Sur 11.0.1. Results listed below: Test Steps Test … [Read more...] about What Works and Doesn’t Work on macOS Big Sur and Mac M1 Silicon Chipset
Before You Upgrade to macOS Big Sur
By Tammera E Campbell on 2020-11-12T23:21:47Z Apple has recently released their newest operating system, Big Sur. We would like to caution our users to be careful before installing this upgrade, see MacOS Big Sur compatibility: Find out if your device will work with the new OS. These are the … [Read more...] about Before You Upgrade to macOS Big Sur
Apple Remote Management Service Abuse
By Jay Krous on 2020-04-16T17:33:53Z Berkeley Lab Cyber Security has discovered bad guys exploiting Apple’s Remote Management service to conduct reflected denial-of-service (DoS) attacks. What to do? In order to protect Berkeley Lab computers from participating in this hostile activity, … [Read more...] about Apple Remote Management Service Abuse
IT Known Issues with Latest macOS Catalina
IT Workstation Support has catalogued the recent issues users have encountered when upgrading their system to the latest macOS Catalina. They are: 32-bit applications will not run on Catalina, see table below Top 10 32-bit Applications … [Read more...] about IT Known Issues with Latest macOS Catalina
Update Your iOS Devices Now!
By Tammera E Campbell on 2019-09-05T00:54:16Z As most people know, keeping your software updated is the number one thing you can do for cyber security. What is less well known is how important this is on mobile devices, such as iPhones and Android devices. A recent set of vulnerabilities … [Read more...] about Update Your iOS Devices Now!
MacBook Air Logicboard Recall (Retina, 13-inch, 2018)
By Tammera E Campbell on 2019-07-09T19:32:26Z Apple recently announced a recall for a small number of MacBook Airs, but unfortunately Apple has not published a website to easily determine if your MacBook Air could be affected. Users can contact Apple directly with their computer serial number … [Read more...] about MacBook Air Logicboard Recall (Retina, 13-inch, 2018)
15-inch MacBook Pro Battery Recall Program
By Tammera E Campbell on 2019-06-28T21:17:45Z Apple recently announced a safety recall for a limited number of older generation 15-inch MacBook Pro units. The battery may overheat and pose a fire safety risk. Affected units were sold primarily between September 2015 and February 2017 and … [Read more...] about 15-inch MacBook Pro Battery Recall Program
Apple 13-inch MacBook Pro Solid-State Drive Recall
By Tammera E Campbell on 2018-12-04T20:44:11Z Apple recently announced that there are a limited number of 13-inch MacBook Pro (non-Touch Bar) laptops from 2017 and 2018 that have defective 128GB or 256GB solid-state drives. Apple suggests that to avoid data loss, these drives be replaced as … [Read more...] about Apple 13-inch MacBook Pro Solid-State Drive Recall
macOS Mojave Currently Blocked
By Tammera E Campbell on 2018-12-01T01:27:05Z Operations computers are managed by the IT Workstation Support Group under the Operations Desktop Support (ODS) program. At this time Operations Mac users cannot install the latest macOS, Mojave. We are currently blocking this macOS until we can … [Read more...] about macOS Mojave Currently Blocked
Endless Reboot Loop Due to macOS High Sierra Update
By Jennifer Brown on 2018-11-29T20:30:10Z Problem The IT User Support Group has had several calls from customers this morning regarding the endless reboot loop of their system after installing the latest High Sierra macOS update. Error message is, “The path … [Read more...] about Endless Reboot Loop Due to macOS High Sierra Update
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