Berkleley Lab

Information Technology

Releasing Big Sur Upgrade

Published on by Tap Lui.

By Tap L on 2021-02-08T18:38:01Z Berkeley Lab IT will be releasing the block on Big Sur for macOS. IT initiated the block to address software incompatibilities, more specifically with the Lab’s anti-virus software Sophos. Those issues can now be resolved by upgrading your Sophos client with the … [Read more...] about Releasing Big Sur Upgrade

What Works and Doesn’t Work on macOS Big Sur and Mac M1 Silicon Chipset

Published on by Site Admin.

By Tammera E Campbell on 2021-02-08T18:25:53Z Berkeley Lab IT did some recent software compatibility testing of Big Sur with common applications used at LBL. Tests run on a MacBook Pro 13” with new M1 chipset and macOS Big Sur 11.0.1. Results listed below: Test Steps Test … [Read more...] about What Works and Doesn’t Work on macOS Big Sur and Mac M1 Silicon Chipset

New Help Videos: update macOS & Windows, configure IP address for Windows

Published on by Tap Lui.

By Tap L on 2021-02-08T16:48:04Z IT has created new videos to help you with: How to configure static IP address for Windows How to run Windows 10 update How to run macOS update If you would like to see a specific help video created, let us know! Keep an eye on our IT … [Read more...] about New Help Videos: update macOS & Windows, configure IP address for Windows

New Help Videos: Add a Printer on macOS, Reset AD Password, Map Network Drive on Windows!

Published on by Site Admin.

By Tammera E Campbell on 2021-02-02T16:23:31Z IT has created a new video to help you with: Adding printer for macOS How to reset AD password Map network Drive for Windows 10 If you would like to see a specific help video created, let us know! Keep an eye on our IT Spotlight … [Read more...] about New Help Videos: Add a Printer on macOS, Reset AD Password, Map Network Drive on Windows!

New Help Videos: Configure IP Address, Map Network Drive on macOS!

Published on by Site Admin.

By Tammera E Campbell on 2021-02-02T16:22:43Z IT has created new videos to help you with: How to configure static IP address for macOS How to map network drive for macOS If you would like to see a specific help video created, let us know! Keep an eye on our IT Spotlight page for … [Read more...] about New Help Videos: Configure IP Address, Map Network Drive on macOS!

Before You Upgrade to macOS Big Sur

Published on by Site Admin.

By Tammera E Campbell on 2020-11-12T23:21:47Z Apple has recently released their newest operating system, Big Sur. We would like to caution our users to be careful before installing this upgrade, see MacOS Big Sur compatibility: Find out if your device will work with the new OS. These are the … [Read more...] about Before You Upgrade to macOS Big Sur

Apple Remote Management Service Abuse

Published on by Site Admin.

By Jay Krous on 2020-04-16T17:33:53Z Berkeley Lab Cyber Security has discovered bad guys exploiting Apple’s Remote Management service to conduct reflected denial-of-service (DoS) attacks. What to do? In order to protect Berkeley Lab computers from participating in this hostile activity, … [Read more...] about Apple Remote Management Service Abuse

MacBook Air Logicboard Recall (Retina, 13-inch, 2018)

Published on by Site Admin.

By Tammera E Campbell on 2019-07-09T19:32:26Z Apple recently announced a recall for a small number of MacBook Airs, but unfortunately Apple has not published a website to easily determine if your MacBook Air could be affected. Users can contact Apple directly with their computer serial number … [Read more...] about MacBook Air Logicboard Recall (Retina, 13-inch, 2018)

15-inch MacBook Pro Battery Recall Program

Published on by Site Admin.

By Tammera E Campbell on 2019-06-28T21:17:45Z Apple recently announced a safety recall for a limited number of older generation 15-inch MacBook Pro units. The battery may overheat and pose a fire safety risk. Affected units were sold primarily between September 2015 and February 2017 and … [Read more...] about 15-inch MacBook Pro Battery Recall Program

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