Berkleley Lab

Information Technology

IT Status

Status updates and reminders regarding IT-managed systems and applications. Check it-status.lbl.gov for more system and security notifications, including planned and unscheduled downtime and outages.

Substantially Resolved – Power Outage Impacting System 2017 May 9

Published on by Site Admin.

Adam Stone posted on May 09, 2017 May 10 9:30AM All user-facing systems except for scientific unix/scientific clusters are believed to be fully available. May 10 8:24AM Restoration activities are ongoing.  Some business systems which were restored need to be taken down to address a hardware … [Read more...] about Substantially Resolved – Power Outage Impacting System 2017 May 9

[On Going] Windows Update Failure – MS17-010

Published on by Site Admin.

Luis Enrique Corrales posted on Apr 20, 2017 Some Lab users are experiencing problems with Windows Updates. We are currently working to fix the problem and prevent anyone from being isolated due to the MS17-010 security patch. Please let the Help Desk know if you are experiencing any problems … [Read more...] about [On Going] Windows Update Failure – MS17-010

[Resolved] Unscheduled Telephony Outage March 13 beginning at 8AM

Published on by Site Admin.

Adam Stone posted on Mar 07, 2017 Telephone Services will be performing upgrades to the parts of the Laboratory's telephone and voicemail systems on Saturday, March 11. The following services will be affected. Between 9:00 am - 11:00 am : Voice mail for all Lab staff will be unavailable. … [Read more...] about [Resolved] Unscheduled Telephony Outage March 13 beginning at 8AM

Scheduled Telephony Outage March 11 2017

Published on by Site Admin.

Adam Stone posted on Mar 07, 2017 Telephone Services will be performing upgrades to the parts of the Laboratory's telephone and voicemail systems on Saturday, March 11. The following services will be affected. Between 9:00 am - 11:00 am : Voice mail for all Lab staff will be unavailable. This … [Read more...] about Scheduled Telephony Outage March 11 2017

[Completed] Commons and Conferences (Indico) – Scheduled Outage [February 21, 2017]

Published on by Site Admin.

Luis Enrique Corrales posted on Feb 17, 2017 The IT Servers Applications and Middleware Support (SAMS) Group performed infrastructure upgrades on February 21, 2017 from 7:00 PM to 10:00 PM.  During this period, Commons (Confluence) and Conferences (Indico) were not accessible.  Check this … [Read more...] about [Completed] Commons and Conferences (Indico) – Scheduled Outage [February 21, 2017]

[Resolved] Smartsheet – Outage [Thursday, February 2, 2017]

Published on by Site Admin.

Luis Enrique Corrales posted on Feb 02, 2017 Smartsheet users are currently experiencing connectivity issues to Smartsheet.  We are awaiting information from Smartsheet on this issue and will update this blog post as we obtain more information.  For Smartsheet status, visit … [Read more...] about [Resolved] Smartsheet – Outage [Thursday, February 2, 2017]

Scheduled Telephony Outage February 4 2017

Published on by Site Admin.

Adam Stone posted on Jan 30, 2017 Telephone Services will be performing upgrades to the parts of the Laboratory's telephone and voicemail systems. The following services will be affected. Between 7:00 am - 8:00 am:  Occupants of buildings 30, 33, 46, 59, 71, 76 and 78 will not be able to receive … [Read more...] about Scheduled Telephony Outage February 4 2017

[Resolved] Smartsheet Outage – Thursday, January 26, 2017

Published on by Site Admin.

Luis Enrique Corrales posted on Jan 26, 2017 Smartsheet is currently experiencing an outage that is affecting access to their service for some users.  We are currently waiting resolution from Smartsheet, but have not received an estimated time of resolution.  For further information on … [Read more...] about [Resolved] Smartsheet Outage – Thursday, January 26, 2017

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