Adam Stone posted on May 09, 2017 May 10 9:30AM All user-facing systems except for scientific unix/scientific clusters are believed to be fully available. May 10 8:24AM Restoration activities are ongoing. Some business systems which were restored need to be taken down to address a hardware … [Read more...] about Substantially Resolved – Power Outage Impacting System 2017 May 9
IT Status
Status updates and reminders regarding IT-managed systems and applications. Check it-status.lbl.gov for more system and security notifications, including planned and unscheduled downtime and outages.
[On Going] Windows Update Failure – MS17-010
Luis Enrique Corrales posted on Apr 20, 2017 Some Lab users are experiencing problems with Windows Updates. We are currently working to fix the problem and prevent anyone from being isolated due to the MS17-010 security patch. Please let the Help Desk know if you are experiencing any problems … [Read more...] about [On Going] Windows Update Failure – MS17-010
[Resolved] Unscheduled Telephony Outage March 13 beginning at 8AM
Adam Stone posted on Mar 07, 2017 Telephone Services will be performing upgrades to the parts of the Laboratory's telephone and voicemail systems on Saturday, March 11. The following services will be affected. Between 9:00 am - 11:00 am : Voice mail for all Lab staff will be unavailable. … [Read more...] about [Resolved] Unscheduled Telephony Outage March 13 beginning at 8AM
Zoom Zoom Zoom By The Numbers
By Adam Stone on 2017-03-10T19:28:17Z Zoom became our supported video conferencing tool about 18 months ago. Everyone at the Laboratory can be automatically provisioned for an account. Zoom provides both audio conferencing (including by regular old telephone dialin) and clear sharp video … [Read more...] about Zoom Zoom Zoom By The Numbers
Scheduled Telephony Outage March 11 2017
Adam Stone posted on Mar 07, 2017 Telephone Services will be performing upgrades to the parts of the Laboratory's telephone and voicemail systems on Saturday, March 11. The following services will be affected. Between 9:00 am - 11:00 am : Voice mail for all Lab staff will be unavailable. This … [Read more...] about Scheduled Telephony Outage March 11 2017
[Completed] Commons and Conferences (Indico) – Scheduled Outage [February 21, 2017]
Luis Enrique Corrales posted on Feb 17, 2017 The IT Servers Applications and Middleware Support (SAMS) Group performed infrastructure upgrades on February 21, 2017 from 7:00 PM to 10:00 PM. During this period, Commons (Confluence) and Conferences (Indico) were not accessible. Check this … [Read more...] about [Completed] Commons and Conferences (Indico) – Scheduled Outage [February 21, 2017]
[Resolved] Smartsheet – Outage [Thursday, February 2, 2017]
Luis Enrique Corrales posted on Feb 02, 2017 Smartsheet users are currently experiencing connectivity issues to Smartsheet. We are awaiting information from Smartsheet on this issue and will update this blog post as we obtain more information. For Smartsheet status, visit … [Read more...] about [Resolved] Smartsheet – Outage [Thursday, February 2, 2017]
Scheduled Telephony Outage February 4 2017
Adam Stone posted on Jan 30, 2017 Telephone Services will be performing upgrades to the parts of the Laboratory's telephone and voicemail systems. The following services will be affected. Between 7:00 am - 8:00 am: Occupants of buildings 30, 33, 46, 59, 71, 76 and 78 will not be able to receive … [Read more...] about Scheduled Telephony Outage February 4 2017
[Resolved] Smartsheet Outage – Thursday, January 26, 2017
Luis Enrique Corrales posted on Jan 26, 2017 Smartsheet is currently experiencing an outage that is affecting access to their service for some users. We are currently waiting resolution from Smartsheet, but have not received an estimated time of resolution. For further information on … [Read more...] about [Resolved] Smartsheet Outage – Thursday, January 26, 2017
[Completed] Scheduled Autoreply service Outage for Friday, December 16 at 7PM
Derrick Johnson posted on Dec 16, 2016 The autoreply.lbl.gov server which runs the autoreply/vacation message service was down for about 2 minutes starting on 12/16 at 7PM for necessary infrastructure maintenance. Any messages sent to @autoreply.bl.gov addresses during the outage have been … [Read more...] about [Completed] Scheduled Autoreply service Outage for Friday, December 16 at 7PM
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