Carlos A Lopez posted on Aug 22, 2016 Good Morning LBL. Our Help Desk is short staffed today, 8/22/2016, please be advised that hold times could be lengthy. Remember you can submit your HELP request via email to help@lbl.gov We will try to assist every caller, email and Ticket submitted as … [Read more...] about LBL Help Desk Short Staffed
IT Status
Status updates and reminders regarding IT-managed systems and applications. Check it-status.lbl.gov for more system and security notifications, including planned and unscheduled downtime and outages.
No outages reported (August 18, 2016)
Jennifer Brown posted on Aug 18, 2016 As of 11:00AM August 18, 2016, there have been no outages reported. … [Read more...] about No outages reported (August 18, 2016)
[Resolved] Google Drive encountering issues (August 8, 2016)
Carlos A Lopez posted on Aug 08, 2016 Files on the browser are not displaying and Google is reporting encountering issues with their servers LBL Help Desk is monitoring the situation and will update when we have more information. … [Read more...] about [Resolved] Google Drive encountering issues (August 8, 2016)
Email Maintenance (1 August- 3 August)
Andrew (Andrew) C K Wiedlea posted on Jul 29, 2016 Collaboration Services is making back-end adjustments to our email pipeline the week of 1 August. These changes should not impact users, however if you have any email related problems please do notify the IT User Support Help Desk … [Read more...] about Email Maintenance (1 August- 3 August)
[Resolved] Google Experiencing Issues with Docs/Forms (July 11, 2016)
By Kevin Broussard on 2016-07-11T19:02:07Z Google is currently experiencing issues with Google Docs. This issue is also impacting the functionality of Google Forms.For status on this issue from Google visit the Google Apps Status Dashboard. … [Read more...] about [Resolved] Google Experiencing Issues with Docs/Forms (July 11, 2016)
[Resolved] June 30 2016 – Google Calendar Outage
Adam Stone posted on Jun 30, 2016 ***This issue was resolved before 8.30AM**** Google Calendar is down worldwide this morning. There is no ETA for restoration. You may be able to view an out of date cached version of your calendar on your mobile device. You can follow the Google … [Read more...] about [Resolved] June 30 2016 – Google Calendar Outage
Commons (Confluence) Outage (May 26, 2016)
By Luis Enrique Corrales on 2016-05-26T21:05:06Z Commons will be offline on Thursday, May 26, 2016 starting at 5:00 PM for approximately 15 minutes for system improvements. … [Read more...] about Commons (Confluence) Outage (May 26, 2016)
Smartsheet Scheduled Outage (March 11, 2016)
Luis Enrique Corrales posted on Mar 11, 2016 Smartsheet will be offline on March 11, 2016 starting at 8:00 PM PST for approximately 15 minutes for system improvements. … [Read more...] about Smartsheet Scheduled Outage (March 11, 2016)
Enterprise Directory Scheduled Upgrade (March 12, 2016)
Luis Enrique Corrales posted on Mar 11, 2016 The Identify Services team will be performing upgrades to the Enterprise Directory backend this weekend (March 12 and March 13). Precautions will be taken to mitigate any downtime of the Enterprise Directory, but there may be some instability of the … [Read more...] about Enterprise Directory Scheduled Upgrade (March 12, 2016)
Smartsheet Scheduled Outage (February 13, 2016)
Luis Enrique Corrales posted on Feb 12, 2016 Smartsheet will be offline on February 13, 2016 starting at 1:00 PM PST and until approximately 5 PM PST for system improvements. … [Read more...] about Smartsheet Scheduled Outage (February 13, 2016)
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