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Accessing HelloSign: Important Update
Due to recent changes implemented by HelloSign (now part of Dropbox Sign), the service is no longer accessible through the Google App Launcher, often referred to as the “waffle” menu. Users who previously relied on this quick-access feature will need to adjust their workflow to continue using HelloSign. To access HelloSign moving forward, go directly… Read more »
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Avaya Workplace Application Pilot User Page
Answer your desk phone on your computer or mobile device using the Avaya Workplace Application. Available for Chromebook, Mac and PC computers and iOS and Android smartphones. To download the Avaya Workplace application, go to software.lbl.gov Instructions on how to use the soft phone. Please provide feedback regarding… Read more »
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Cyber Security Awareness: Ransomware Resistant Backups
payment in order to restore access. Ransomware attacks can be disruptive and harmful to organizations, resulting in financial loss, the permanent loss of sensitive or proprietary information, and negative impacts to reputation Read more »
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AV Upgrades for Hybrid Teams
As Berkeley Lab continues operating in hybrid work mode, the IT Division’s Audio Visual (AV) team remains focused on assembling the best technology available to bridge gaps between hybrid team members. IT’s AV team staff includes Audio Visual Specialists, Darrin Chavarria and Miles Green, and Luis Corrales, IT Collaboration Services manager. Read more »
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Furthering the Lab’s Mission with Advanced Photographic Capabilities
This ongoing series features collaborations with Thor Swift, Lead Photographer, Creative Services Office/IT, and describes the methods and the collaborative process utilized to document and illustrate work ranging from multidisciplinary scientific research to operations infrastructure and equipment upgrades. Read more »
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Expected Outage to Major Systems in December
Due to an infrastructure modernization project, Berkeley Lab staff should expect an outage to major systems starting on Friday, December 17 at 5pm PST to Sunday, December 19 at 5pm PST. Read more »
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New IT Website Launched at it.lbl.gov
On Nov.19, the IT Division launched a new website in order to provide a more accessible and user-friendly navigation experience. Read more »
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New FAQ Videos: Google Authenticator, Windows 10
IT has created new FAQ videos to help you with: How to setup Google Authenticator on iPhone Windows 10 Setup and First Login Personalize Your Windows 10 If you would like to see a specific help video created, let us know! Keep an eye on our IT Spotlight page for future announcements on new video tutorials! Read more »
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Lawrencium 101 Training Nov 10
Lawrencium 101 HPC Training The IT Division’s Scientific Computing Group will be hosting a training session on how to get started on the Lab’s institutional cluster Lawrencium. This is a great class for new or prospective users. Weds Nov 10, 2021, 3:00PM – 4:30PM via Zoom (zoom link will be available after you register)We will give an overview… Read more »
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Cyber Security Awareness: Default Passwords
Attempting to log in with blank, default, and common usernames and passwords is a widely used attack technique. Unlike most enterprise or corporate networks, Berkeley Lab has an open computing environment so changing default credentials is especially important. Read more »
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Cyber Security Awareness Month: Phone Scams
In support of Cybersecurity Awareness Month, the IT Division is highlighting phone scams and offering tips on how to avoid telephone-based attacks. Read more »
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Cyber Security Awareness Month: SMS Phishing
Did you know that October is national Cybersecurity Awareness Month? The IT Division is releasing a series of educational tips and reminders to promote the importance of cybersecurity across Berkeley Lab. Be sure to also check out events and learning opportunities hosted by UC Berkeley and UCOP. Read more »
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Before Getting Windows 11
Windows has recently released their newest operating system, Windows 11. LBNL IT does not recommend upgrading to Windows 11 at this time. We would like to caution our users to be careful before deciding to upgrade or install. You need to ask yourself the following questions before choosing to upgrade: Is your computer hardware compatible?… Read more »

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