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Why Desk Phones Matter for Emergency Calls at Berkeley Lab
When responding to an emergency at Berkeley Lab, the way you place a call to 911 can make a critical difference. Dialing 911 from your desk phone provides a rapid, dual-agency response from the police and our on-site Security Emergency Services (SES) team. Because desk phones are tied to a specific physical location, Berkeley Lab Read more »
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Year-End IT Procurement
Annual fiscal year close deadlines have arrived. Learn more about current recommendations and expected timeframes for year-end procurement of IT equipment. Partner with the IT Division and the OCFO to keep Lab operations running smoothly and stay on top of supply chain management and organizational demand. Read more »
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Windows and Microsoft Office Update Alert
All Windows and Microsoft Office users: Microsoft has released several critical patches this month. So, remember to allow your computer to update and restart when prompted. It is very important to install these critical patches to protect your computer. Windows Update Guidance: Microsoft releases Monthly Updates (patches) to keep your computer as secure as possible. Read more »
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VPN Multi-Factor Authentication Required Starting on October 11, 2022
The Berkeley Lab virtual private network (VPN) will require multi-factor authentication (MFA) starting on October 11, 2022. The change will improve security for the Lab’s information systems. Users are strongly encouraged to switch now, well before the October 11 deadline so there is plenty of time to work through any potential issues before the single-factor… Read more »
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Ask IT Q&A
Do you have an IT question or comment to share with the Lab community? Ask IT is a new Q&A column we’re piloting to refine IT services and encourage engagement. Submit questions via go.lbl.gov/askit. Read more »
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Google Workspace Updates, July 2022
Recent updates to Google Workspace apps summarized for Berkeley Lab users. This post includes new editing features for Google Forms and Google Sites in addition to notification options for changes to Google Docs. Read more »
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Be Careful about Financial Adviser Solicitations
It’s a busy season for staff opting to retire. Be cautious about unauthorized financial adviser solicitations claiming to provide consultation for retirement or pension benefits. Misleading messages delivered through email and phone calls have recently been reported by University of California (UC) retirees and Berkeley Lab employees. Read more »
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User-Level Apps Emails (Pexels and LinkedIn)
Zoom recently sent out a notification to all Lab Zoom users indicating the Pexels and LinkedIn apps were approved. Although this is a legitimate message from Zoom, the message should not have gone out to all users at the Lab. Read more »
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Workshop: Introduction to Open OnDemand on Lawrencium
Join ScienceIT on July 28 at 3pm PT for an introduction to Open OnDemand (OOD), a new High Performance Computing (HPC) portal supported by NSF. OOD is the easiest way to access Lawrencium and other dedicated research clusters at the Lab through an interactive server and GUI apps like Jupyter Notebook, Matlab and RStudio. Read more »
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Benefits of Chromebooks
Thinking of purchasing a new laptop? Whatever the use case may be, Berkeley Lab IT is here to help explain the benefits of selecting a Chromebook for your next workstation. Read more »
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IT Staff Spotlight: Susan Brand
Susan Brand is a Graphic Designer in the IT Creative Services group at Berkeley Lab. She has collaborated with staff across the Lab to craft a portfolio of beautiful, high-quality visual communications resources since 2013. After 9 years at the Lab and over 40 years working in the design industry, Susan is moving forward and retiring Read more »
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Google Workspace Updates, June 2022
Fresh Google Workspace updates are summarized for Berkeley Lab users when applicable. This post contains a recap of new features for Google Sites, Google Docs, Google Drive, and an upcoming change to Google Calendar. Read more »
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New Phone Upgrades
Originally published on April 18, 2022. The IT Division’s Telephone Services Center (TSC) is rolling out a program to modernize communications at the Lab and increase flexibility by offering a soft phone application and new desk phones. IT supports a collaborative hybrid work model by enabling individuals to access their Lab phone number and voicemail Read more »
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