IT News

New requirement on Technology Use During Foreign Travel

June 24, 2025

In response to increasing cybersecurity and research security threats, Berkeley Lab has updated its Requirements on Technology Use During Foreign Travel to better protect government systems, Lab data, and employees during international trips. These threats, which include the tracking or seizure of government-issued devices, mirror a wider trend seen across the national lab system and… Read more »

Intro to Containers on Lawrencium Training

April 13, 2021

An Introduction to containers on Lawrencium training will be jointly presented by the HPC team at LBNL and the research consultants from UCB. This training will introduce you to the key concepts and tools for using containers, in particular Docker and Singularity containers. Containers make it easy to install software, move your computation between different… Read more »
New Help Video: How to reset LastPass Master Password

April 8, 2021

IT has created new videos to help you with:How to reset LastPass Master PasswordReminder: Do not forget your LastPass master password. LastPass admins do not have the capability of recovering your password.If you would like to see a specific help video created, let us know!Keep an eye on our IT Spotlight page for future announcements… Read more »
Open OnDemand is now available!

April 5, 2021

We are pleased to announce the release and support of Open OnDemand on the Lawrencium Supercluster. OnDemand provides a web-based approach for easy access to our HPC infrastructure. With OnDemand, you can upload and download files, create, edit, submit, and monitor jobs and connect via SSH, all via a web browser. In addition, we have deployed interactive applications, such as Jupyter notebook,… Read more »
Need Help with Property Management? IT Can Help!

March 22, 2021

Check out How to Run Self-Service Property Reports section and get your time back. Read more »
Recent Windows 10 Security Updates May Result in BSOD

March 18, 2021

Microsoft recently reported Windows Updates have been causing BSOD on numbers of Windows 10 computers. The updates are related to Kyocera and Ricoh printing drivers. Read more »
New Help FAQ with Videos: Install Chrome and Firefox on Windows

March 17, 2021

IT has created new FAQ with videos to help you with:Install Firefox on WindowsInstall Google Chrome on WindowsIf you would like to see a specific help video created, let us know!Keep an eye on our IT Spotlight page for future announcements on new video tutorials! Read more »
Open OnDemand Training Mar 10

March 10, 2021

Open OnDemand (OOD) is a browser-based High Performance Computing portal that provides an easy way to access HPC resources in addition to the conventional command line approach. The Scientific Computing Group now offers the Open OnDemand service for accessing Lawrencium and other dedicated research clusters in our HPC infrastructure. This workshop is an introductory course… Read more »
(Completed) Thursday, March 4, 2021 – IdM Maintenance Outage

March 8, 2021

Identity Management systems will be undergoing maintenance from 7:00 PM to approximately 9:00 PM on Thursday, March 4.While most redundant applications are expected to continue to operate normally, there is the possibility of brief outages.These systems include all the IT Division’s authentication services, including Single Sign-On, Phonebook, RADIUS (Employee Wireless and VPN), and Multifactor Authentication… Read more »
[Completed] Wednesday, February 24, 2021 smtp.lbl.gov change

February 25, 2021

On February 24, 2021, smtp.lbl.gov was reconfigured as a CNAME alias that uses Google’s SMTP relay service (smtp-relay.gmail.com) instead of being an on-the-hill host (131.243.228.39).Any on-the-hill systems (ie having an LBL Class B or NERSC IP address) will still be allowed to relay unauthenticated via smtp.lbl.gov and do not need to change their outgoing/outbound SMTP settings.This change will only… Read more »
macOS Big Sur is unblocked! But wait!

February 22, 2021

Hold on! Before you rush to upgrade, here are the things to do:MacOS Big Sur compatibility: Find out if your device will work with the new OSSoftware that has been tested for macOS Big Sur on M1 ChipsetCheck software compatibility for macOS Big Sur on Intel ChipsetAre all your peripheral devices compatible?Is all your installed… Read more »
New Video Tutorials!

February 15, 2021

Announcing our new video tutorials to help you solve common computing questions! You will begin to see videos listed in our FAQ pages. IT has created the following help videos to assist you: How to Reset LDAP Password Resync a Yubikey Installing VPN on Windows Installing VPN on Mac Installing VPN on ChromeOS Add a… Read more »
Atlassian and Trello emails Feb 2021

February 10, 2021

By Jay Krous Summary The Atlassian and Trello emails were a vendor mistake, you can ignore them. If you reported this to security@lbl.gov, that was a reasonable step as this was indeed suspicious; we appreciate your vigilance. Background On Feb 9, 2021 Atlassian and Trello sent a number of confusing emails to every account at the… Read more »