By Tammera E Campbell on 2019-08-16T19:54:11Z On August 13, 2019 Microsoft released a warning to update and reboot your system due to new Microsoft Remote Desktop Services vulnerabilities: CVE-2019-1181 | Remote Desktop Services Remote Code Execution Vulnerability CVE-2019-1182 | Remote … [Read more...] about Multiple Microsoft Remote Desktop Vulnerabilities
Asus User Alert – Shadow Hammer Malware
By Tammera E Campbell on 2019-03-29T19:05:36Z The IT User Support Group would like to notify all Asus users to update their computers as soon as possible. Asus recently announced the need to patch their computers due to potential “ShadowHammer” malware, see … [Read more...] about Asus User Alert – Shadow Hammer Malware
End of Support for Windows 7
By Tammera E Campbell on 2019-03-04T21:31:49Z Microsoft ceased mainstream updates for Windows 7 on January 13, 2015. Since then, Windows 7 continues to receive extended security updates; however Microsoft will cease all updates to Windows 7 on January 14, 2020. This is detailed in the Windows … [Read more...] about End of Support for Windows 7
Help IT Automate Your Asset Inventory
By Tammera E Campbell on 2018-09-12T23:30:18Z This year a pilot program between IT and Berkeley Lab Property Management used BigFix in the Lab’s Wall-to-Wall inventory campaign to certify the existence of a DOE tagged asset. Any DOE-barcoded system running BigFix and present on the LBL network … [Read more...] about Help IT Automate Your Asset Inventory
The Berkeley Lab Technology Toolkit
By Adam Stone on 2018-06-20T22:01:49Z The Berkeley Lab Technology Toolkit is what we call the set of services we provide for every employee at the Lab at no recharge. We try to make sure that the most important services everyone needs are covered as part of the Toolkit. Here’s an overview of … [Read more...] about The Berkeley Lab Technology Toolkit
CCleaner Hacked
By Tammera E Campbell on 2018-04-16T21:02:57Z Problem Some CCleaner installers were found to have third party malware embedded. Though CCleaner fixed their installers quickly, some of users downloaded and unknowingly installed malware. A project in IT User Support was initiated to identify these … [Read more...] about CCleaner Hacked
MacKeeper Introduces More Problems Than It Is Worth
By Tammera E Campbell on 2017-12-19T19:59:49Z MacKeeper is a well-known utility suite for macOS, which is typically installed by users looking to improve the performance of their system. MacKeeper is known to use aggressive marketing techniques, and has a very poor track record in terms of … [Read more...] about MacKeeper Introduces More Problems Than It Is Worth
High Sierra – Upgrade or Not to Upgrade
By Tammera E Campbell on 2017-12-19T19:59:34Z IT always cautions users to never upgrade your operating system until you do the following: Ensure you have a full backup of your system just in case you need to roll back Ensure all your current versions of software and peripherals are … [Read more...] about High Sierra – Upgrade or Not to Upgrade
How Berkeley Lab BigFix Can Help You
Tammera E Campbell posted on Dec 01, 2017 Do you want to: Increase your computer security, and reduce the effort needed to keep it that way? Inventory and report potential computer software and hardware issues? Help find and track your computer assets? BigFix can help! In fact, … [Read more...] about How Berkeley Lab BigFix Can Help You
Apple MacOS High Sierra Security Bug
By Tammera E Campbell on 2017-11-30T18:11:40Z Problem As reported yesterday, there's a major security flaw in Apple's newest operating system, High Sierra. The bug allows anyone to gain complete administrative access to the computer when using “root” as the username with a blank password. … [Read more...] about Apple MacOS High Sierra Security Bug
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