Berkleley Lab

Information Technology

New Help FAQ with Videos: Install Chrome and Firefox on Windows

Published on by Tap Lui.

By Tap L on 2021-03-17T22:09:48Z IT has created new FAQ with videos to help you with: Install Firefox on Windows Install Google Chrome on Windows If you would like to see a specific help video created, let us know! Keep an eye on our IT Spotlight page for future announcements on … [Read more...] about New Help FAQ with Videos: Install Chrome and Firefox on Windows

(Completed) Thursday, March 4, 2021 – IdM Maintenance Outage

Published on by Arica Chhay.

By Luis Enrique Corrales on 2021-03-08T18:31:23Z Identity Management systems will be undergoing maintenance from 7:00 PM to approximately 9:00 PM on Thursday, March 4. While most redundant applications are expected to continue to operate normally, there is the possibility of brief … [Read more...] about (Completed) Thursday, March 4, 2021 – IdM Maintenance Outage

[Completed] Wednesday, February 24, 2021 smtp.lbl.gov change

Published on by Arica Chhay.

By Derrick Johnson on 2021-02-25T01:24:00Z On February 24, 2021, smtp.lbl.gov was reconfigured as a CNAME alias that uses Google's SMTP relay service (smtp-relay.gmail.com) instead of being an on-the-hill host (131.243.228.39). Any on-the-hill systems (ie having an LBL Class B or NERSC IP … [Read more...] about [Completed] Wednesday, February 24, 2021 smtp.lbl.gov change

Atlassian and Trello emails Feb 2021

Published on by Jay Krous.

By Jay Krous Summary The Atlassian and Trello emails were a vendor mistake, you can ignore them. If you reported this to security@lbl.gov, that was a reasonable step as this was indeed suspicious; we appreciate your vigilance. Background On Feb 9, 2021 Atlassian and Trello sent a number of … [Read more...] about Atlassian and Trello emails Feb 2021

Releasing Big Sur Upgrade

Published on by Tap Lui.

By Tap L on 2021-02-08T18:38:01Z Berkeley Lab IT will be releasing the block on Big Sur for macOS. IT initiated the block to address software incompatibilities, more specifically with the Lab’s anti-virus software Sophos. Those issues can now be resolved by upgrading your Sophos client with the … [Read more...] about Releasing Big Sur Upgrade

What Works and Doesn’t Work on macOS Big Sur and Mac M1 Silicon Chipset

Published on by Arica Chhay.

By Tammera E Campbell on 2021-02-08T18:25:53Z Berkeley Lab IT did some recent software compatibility testing of Big Sur with common applications used at LBL. Tests run on a MacBook Pro 13” with new M1 chipset and macOS Big Sur 11.0.1. Results listed below: Test Steps Test … [Read more...] about What Works and Doesn’t Work on macOS Big Sur and Mac M1 Silicon Chipset

New Help Videos: update macOS & Windows, configure IP address for Windows

Published on by Tap Lui.

By Tap L on 2021-02-08T16:48:04Z IT has created new videos to help you with: How to configure static IP address for Windows How to run Windows 10 update How to run macOS update If you would like to see a specific help video created, let us know! Keep an eye on our IT … [Read more...] about New Help Videos: update macOS & Windows, configure IP address for Windows

New Help Videos: Add a Printer on macOS, Reset AD Password, Map Network Drive on Windows!

Published on by Arica Chhay.

By Tammera E Campbell on 2021-02-02T16:23:31Z IT has created a new video to help you with: Adding printer for macOS How to reset AD password Map network Drive for Windows 10 If you would like to see a specific help video created, let us know! Keep an eye on our IT Spotlight … [Read more...] about New Help Videos: Add a Printer on macOS, Reset AD Password, Map Network Drive on Windows!

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