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Avaya Messaging, New Voicemail Coming May 20
Telephone Services is pleased to announce a new voicemail service coming May 20 called Avaya Messaging. Your new voicemail service provides a web access portal for managing messages and settings for Lab phones online and a new feature that allows you to define “find me” rules. Read more »
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LBLnet Maintenance Outages, Dec. 2022
LBLnet planned maintenance in almost all buildings over the Holidays and Curtailment period from December 27-29, 2022. Network services in buildings may be disrupted for periods of up to 1 hour. Read more »
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Zoom Scheduler Issues (Resolved)
Zoom is rolling a gradual hotfix for issues affecting the Zoom Scheduler browser plug-in. Alternatively, the Zoom for Google Workspace add-on offers the same functionality. Read more »
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Kenneth Harper, IT Intern & Help Desk Specialist
Kenneth Harper, IT intern, is a member of a small but mighty Help Desk crew sourcing solutions for all staff and affiliates at Berkeley Lab. The Support Services Internships enables local students to earn academic credits and obtain real-world job experience through a structured learning and development program. Read more »
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Google Workspace Updates, November 2022
Try using the new Timeline feature in Google Sheets to manage projects and tasks. Set a recurring schedule for the “Do Not Disturb” status on Google Chat to share availability. Don’t forget to take action on Classic Google Sites prior to the deadline on January 30, 2023. Read more »
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D-Lab Training — Strike Impact
Due to the ongoing strike, the IT D-Lab training workshops are canceled. Expect delays until the student strike concludes. Read more »
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Use Caution Before Upgrading to macOS Ventura
Apple released a new operating system, macOS Ventura, on October 24, 2022. Review tips from IT for a successful system upgrade. Read more »
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Tuyo Davis, IT Support Technician Intern
The IT Support Services Internship program recruits local college students to provide technical computer support to the Berkeley Lab community. Meet Tuyo Davis, student intern and IT support technician. Read more »
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Federal Transition from Paper to Electronic Records
In alignment with policy changes to modernize federal agencies’ business processes and record keeping to a fully electronic environment, paper records will no longer be accepted by the Records Management Office beginning on June 30, 2024. Read more »
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Blocked Access to the Lab Network
Open collaboration is an integral aspect of Berkeley Lab. Cyber Security’s goal is to safely remove barriers to scientific research and enable full participation for staff and affiliates. Computers flagged as security risks are blocked from accessing the Lab network. Learn how to check if your computer is blocked. Read more »
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Miles Green Receives 2022 Director’s IDEA Award
Please join the IT Division in congratulating Miles Green, Audio Visual Services Team Lead, for receiving a 2022 Director’s IDEA Award! The Director’s Awards program recognizes the significant achievements of Berkeley Lab individuals and teams in support of the Lab’s mission and strategic goals. Read more »
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Google Workspace Updates, October 2022
New smart chip options for Google Sheets are now available to Berkeley Lab users. Insert events and Drive files into cells to preview and interact with content from within Sheets. Read more »
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IT Training, November 2022
Berkeley Lab IT partners with UC Berkeley D-Lab to offer training workshops to Lab employees. Register for the latest online training opportunities available now through November 2022. Courses include lessons using Stata, R, Python, and Pandas. Read more »
Keep in Touch
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